Received damaged iPad in a generic box without manual or any original accessories. The iPad charge time with the cheap charger that came in the box took about 9 hours. However, Apple indicated it should take 2 hours to charge the iPad to full using the 18W charger. Customer service did not offer to correct the mistake. It is very important to include a decent charger. Ended up returning the iPad and the customer service were quick to refund the money.
from Montréal, QC on February 27, 2020
I was happy the watch came on time. However the wrist band was broken and I was never notified of this fact, therefore was very disappointed to not be able to use the watch for a few days until I was able to replace the band.
from Vancouver, BC on February 27, 2020
Item was exactly as described. Worked great. Fast shipping. Would buy from again.
from Prince George, BC on February 26, 2020
Very good purchase exactly what was presented and what I received.
from Laval Quebec on February 25, 2020
The Apple Watch was a gift for my fiancé, Mickey. It arrived on time. However, the display screen was faulty. There was a small circle that seemed like a bubble on it. And the touch screen was lagging and at times wouldn’t work. It’s been sent to Apple for repairs and will most likely cost more. Had I known that ordering a refurbished item off Best Buy Marketplace meant that you might not get an item that actually works, I wouldn’t have bothered. Would have bought a NEW Apple Watch.
from Coquitlam, BC on February 25, 2020
Very good quality. They told me the exact condition that it would come as and it was true. Got the right product and it works amaizng! Great experience
from Guelph, ON on February 25, 2020
Love my watch... doesn’t really look refurbished , came in clean.
from Toronto, ON on February 24, 2020
The S9 I ordered showed up a day early and was in great condition. Very happy with the purchase as I happen to catch it on sale. :)
from Stratford, ON on February 24, 2020
The charging cord for the watch came frayed/damaged at the base where it attaches to the charging surface
from Port Hope, ON on February 20, 2020
Worst experience shopping at best buy. There is't a box no charger. The cable is broken. There are couple scratch on the watch
from Montreal, QC on February 19, 2020