I have good experience with Arora Electric, The communication was adequate, I received emails about advancement of my order. The ordered product arrived with reasonable delay.
from Montréal, QC on April 22, 2021
The Best Buy market place seller Aurora Electric sent me a product with a broken lid, which took many weeks to get here. I contacted them about the broken lid, they promptly replied and sent me the lid at no cost.
from Vancouver, BC on April 5, 2021
I did not receive this product yet. Please cancel the order.
from Edmonton, AB on January 23, 2020
Awfull I recived a partial order. 1 from 1 supplier and the other from the second supplier The second supplier, well i have yet to recieve the order. it shows that Canada post delivered it and i have reached the second supplier twice as Best Buy Market Place twice, In short I was responsible to follow up with Canada Post. I tried once, waited over 30 minutes and I just gave up I reached out to Best Buy Market Place again and I was told I would have to follow up with Canada Post
from Dieppe, NB on December 5, 2019
Had an amazing experience with the seller. I had placed the wrong address for delivery and I was able to contact the distributor and they promptly corrected the address and the product was delivered quickly. Also the machine makes great coffee.
from Montreal, QC on August 17, 2019
No answers from seller. called, emailed no comunication. Arora Elictric - have website but phone never answer. Marketplace is a bad idea. i thought i am dealing with best buy, but eventualy not. bad expierance.
from Coquitlam, BC on July 20, 2019
My purchase experience was good. I received what I had ordered, and I am satisfied with my purchase. The only issue I had was that although I did provide my full address in the order, the shipper did not note my apartment number on the shipping label, which caused delays (a day or two) in receiving the product, resulting in my having to get in touch with Canada Post to track the package and correct the issue. I am, however very happy with the product.
from London, ON on June 20, 2019
from Toronto, ON on March 28, 2019
from Lavaltrie, QC on January 9, 2019