FragranceExpress

2.81
Based on 59 ratings

FragranceExpress offers a wide variety of fragrances, skin care, hair care and other health and beauty items. Our goal is to provide our shoppers with a unique and peace of mind shopping with all Genuine Brands.

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

  • Saskatchewan Remote
  • Manitoba Remote
  • PEI Remote
  • Territories Remote

Returns can be made within 30 days of receiving your order.

FragranceExpress Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Beauty, Grooming & Personal Products 30 Days 0% 0% 15%
Personal Care 30 Days 0% Not Returnable Not Returnable
Food, Vitamins & Supplements 30 Days 0% Not Returnable Not Returnable
Fragrances 30 Days 0% 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 2 Days

Seller Feedback

  • Item as described. Fast shipping.

    by

    from Brampton, ON on February 17, 2020


  • I was very pleased with the product. However, the time it took for the shipment to arrive was very long! Considering it took over a week from the time it arrived at the YYZ airport to the final destination. That was the surprising part.

    by

    from Stouffville, ON on February 12, 2020


  • This product smells bad and is not what i remembered it to be. Smells like old cologne that has expired. Very sickening smell. I want a complete refund.

    by

    from Ottawa, ON on February 3, 2020