FEED'EM

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WHO WE ARE?

FEED’EM is a family operated business based in Montreal. It all started when we immigrated in Canada in 2015 with our beloved cat. As newcomers, we had to work 50 hours per week. But when we had a few free days we wanted to explore Canada and the US.
But what about our cat? How will she live for 3-4 days without us? We had nobody to ask to come and feed her.
And we started researching Web for the answer. Some solutions were found, but they were or outdated or from overseas. Buying from China was not an option for us. It’s an expensive purchase, and we wouldn’t get any warranty, support. What if the device won’t work? Sending it back costs a lot of fortune and doesn’t give any guarantees.
We decided to create our own brand here, in Canada. In this case, we’d be able to provide fast and awesome customer service. Our customers know where to find us and have guarantees.

OUR MISSION

Our dream is to create an ecosystem around our beloved pets. You will have all Smart

Seller Shipping Policy

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller Return Policy

Returns can be made within 30 days of receiving your order.

FEED'EM Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Pet Supplies 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

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