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A1 Import

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"At A1 Imports, our priority as a major Canadian importer and distributor, is the quality of our products and service.
With more than 25 innovative product lines, you will surely find what you are looking for. "

Shipping Cost

Seller offers free standard shipping on all orders to BC Local, Alberta Local, Manitoba Local, Ontario Local, New Brunswick Local, Nova Scotia Local, Saskatchewan Local.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • PEI Remote
  • Nunavut
  • Nunavut Remote
  • Yukon Remote
  • North West Territories Remote

Returns can be made within 30 days of receiving your order.

A1 Imports Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Headphones and Earphones (all types), Baby, Juvenile & Maternity Products, Safety Goods 30 Days 0% Not Returnable 0%
All other products 30 Days 0% 10% 0%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.

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