Horizon DigiTech

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Horizon DigiTech is a Canadian Company specializing in the retail of Consumer Electronics and IT equipment for the Canadian market.

Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Saskatchewan
  • Manitoba
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland and Labrador
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
HorizonTech Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Cell Phone Accessories, Smartwatches, Activity & Fitness Trackers, Tracking Devices, Virtual Reality Accessories, Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.) 30 Days 0% 5%
Luggage & Bags 30 Days 0% 10%
Car Electronics, Radar Detectors, Headphones and Earphones (all types), Home Theatre Audio, Portable Audio, Radar Detectors, Computer Accessories, Watches 30 Days 0% 5%
Air Conditioners, Beverage & Blending (Coffee, Tea, Juicers, etc.), Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.), Monitors, Sports & Recreation, Toys, Games & Collectibles 30 Days 0% 10%
Cooking & Meal Prep, Cell Phones, Smartphones & Wireless Devices, Computers (Laptops & Desktops), Tablets, iPads & eReaders 30 Days 0% 15%
Baby, Juvenile & Maternity Products, Child Safety (Gates, Car Seats, etc.) 30 Days 0% Not Returnable
Beauty, Grooming & Personal Products, Personal Care, Blank Media (Digital Memory, Hard Drives, etc.), Computer Components, Portable Storage Media & Hardware, Apparel (Clothing), Fitness Equipment & Accessories, Hobby-grade R/C Vehicles, 3D Glasses, Home Theatre Accessories, Home Theatre Audio, Media, Cable & Streaming Devices, Portable DVD Players, Televisions 30 Days 0% Not Returnable

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days