Seller offers free standard shipping on all orders
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered inside your home for local areas and product will be delivered outside for remote areas.
Recycling of your old item(s) is not included in local delivery (not available for remote areas).
Assembly of the product is not included for local delivery (not available for remote areas).
Returns can be made within 14-30 days of receiving your order.
|DC CanadaKart||Restocking Fees / Return Eligibility|
|Cameras & Camcorders (excluding Full-Frame Cameras), Tablets, iPads & eReaders||14 Days||0%||10%||20%|
|Cell Phones, Smartphones & Wireless Devices||15 Days||0%||10%||20%|
|All Other Products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
So far have not even received my order, ordered going on a month ago, so how was my experience? Frustrating and requiring much patience. An offer of a discount, excuses and promises but nothing even shipped. You should ditch DC Canadakart as your affiliate.
from Toronto, ON on March 12, 2020
pas de problême du tout avec Best buy, et service a clientèle, Merci ! le délais de livraison, tres long ,si vous acheté d un( third party,,) mais nous avons réussi a canceller, et va avoir ma remise dans 5 a 7 jours ouvrable ? grace au bon travail de votre préposé, a la clientèle ( MICHELLE )
from Sainte-Julie, QC on March 12, 2020
Beware of dealing with this seller. My order was placed on Feb. 7, 2020 & although the shipping label was created within a couple of days & my credit card was billed, the item was not shipped until Feb. 26, 2020...& this only I contacted the seller numerous times, each time getting the run around & being told the item was shipped. I also had to contact Best Buy chat line twice with no results. Finally contact with Best Buy support escalation resulted in item being sent. Still not received.
from Nakusp, BC on February 28, 2020