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E-UNIVERSAL

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We are a leading online shopping store for electronics products, smart phones, and accessories, House hold items, All Pets Product etc in all over Canada, We specialize for providing innovative quality and best customer service . We ship most of products in two business days, in rare case if the product is out of stock, we will notify immediately to our customers, such orders will be cancelled & refunded in full. ORDER ISSUES: Missing Part, Defective, Wrong Item etc in such cases, product need to be returned for refund OR Full Product Replacement.

Shipping Cost

Seller offers free standard shipping on all orders above $0 ($19.99 for Nunavut,Northwest, and Yukon areas) for Ground Regular Shipments

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Returns can be made within 30 days of receiving your order.

E-UNIVERSAL Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Headphones and Earphones (all types) 30 Days 0% 10% 20%
Child Safety (Gates, Car Seats, etc.) 30 Days 0% 10% 20%
Camera & Camcorder Accessories 30 Days 0% 10% 20%
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 10% 20%
Cell Phone Accessories 30 Days 0% 10% 20%
Computer Accessories 30 Days 0% 10% 20%
Computer Components 30 Days 0% 10% 20%
Tablets, iPads & eReaders 30 Days 0% 10% 20%
Fitness Equipment & Accessories 30 Days 0% 10% 20%
Home Phones & Office Communication 30 Days 0% 10% 20%
Office Supplies 30 Days 0% 10% 20%
Smart Controls 30 Days 0% 10% 20%
Smart Security & Access 30 Days 0% 10% 20%
Sports & Recreation 30 Days 0% 10% 20%
Toys, Games & Collectibles 30 Days 0% 10% 20%
Home Theatre Accessories 30 Days 0% 10% 20%
Smartwatches 30 Days 0% 10% 20%
Activity & Fitness Trackers 30 Days 0% 10% 20%
Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.) 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.

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