Innovative Technologies
Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
- No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
| The name of your store at BestBuy.ca | Restocking Fees / Return Eligibility | ||
|---|---|---|---|
| Category | Return Period | Un-opened | Opened |
| Cleaning & Home Comfort, Major Appliances, Car Electronics, Portable Audio | 30 Days | 0% | 15% |
| Headphones and Earphones (all types) | 30 Days | 0% | Not Returnable |
| Camera & Camcorder & Accessories, Camera Lenses and Flashes, Full-Frame Cameras, Drone & Accessories | 30 Days | 0% | 15% |
| Cell Phones, Smartphones & Wireless Devices | 15 Days | 0% | 15% |
| Cell Phone Accessories | 30 Days | 0% | 15% |
| Blank Media (Digital Memory, Hard Drives, etc.), Computer Accessories, Components | 30 Days | 0% | 15% |
| Computers (Laptops & Desktops), Monitors, Tablets, iPads & eReaders, Printers, Scanners & Fax | 30 Days | 0% | 15% |
| Portable Storage Media & Hardware | 30 Days | 0% | Not Returnable |
| Fitness Equipment & Accessories | 30 Days | 0% | 15% |
| Luggage & Bags, Watches | 30 Days | 0% | 15% |
| Home Phones & Office Communication, Office Supply Consumables (Ink, Toner, etc.), Scanners & Fax | 30 Days | 0% | 15% |
| Printers | 30 Days | 0% | 15% |
| Smart Audio & Video, Smart Controls, Smart Monitoring & Sensors, Smart Security & Access, 3D Glasses, Home Theatre Audio | 30 Days | 0% | 15% |
| Gaming Accessories, Gaming Consoles & PCs, Video Games | 30 Days | 0% | 15% |
| Movies & TV Shows (DVD and Blu-ray) | 30 Days | 0% | Not Returnable |
| Smartwatches, Activity & Fitness Trackers, VR Headsets (Oculus Rift, PlayStation VR, etc.) | 30 Days | 0% | 15% |
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.