Cell Phone Services
Wireless Services
We know your smartphone is your constant companion, so we won't let an accident or setup issue disconnect you. From Accidental Damage Coverage to 24/7 support, we'll take care of your most important piece of tech.
Geek Squad tech support and repairs are now available in-store and remotely.
In-store Geek Squad services are now available at all Best Buy locations. Geek Squad Agents are also available 24/7 to support the tech in your home by online chat and phone.
No one stands behind you like Geek Squad
Get set up at a store near you
Our in-store Geek Squad Agents will completely set up your new phone, personalizing it with the accounts and apps you want. Plus, we’ll provide 30 days of post-setup support.
Find the setup service that works for you.
Standard setup.
For $29.99, our standard cell phone setup service includes:
- Screen protector
- 30 days of online support
Premium setup.
For $39.99, our premium cell phone setup service includes:
- 30 days of online support
- All OS and existing application updates
- Email setup
- Internet security software (if applicable)
- Product tutorial
Ultimate setup.
For $59.99, our ultimate cell phone setup service includes:
- Screen protector
- 30 days of online support
- All OS and existing application updates
- Email setup
- Internet security software (if applicable)
- Product tutorial
Protect your device
Manufacturers’ warranties only cover you for so long. Best Buy Protection with Physical Damage for Cell Phones goes above and beyond the manufacturer’s warranty. If the unexpected happens, our Geek Squad Agents will get you up and running again soon.
Without Geek Squad, repairs can get expensive.
- Digitizer cost without coverage: $275
- Menu board cost without coverage: $170
- Sound (poor quality) repair without coverage: $79
- Battery replacement cost without coverage: $70
With Best Buy Protection with Physical Damage for Cell Phones you’ll get:
- Physical damage coverage: we’ll fix or replace your cell phone due to physical damage up to 2 times.
- Complete accessory and battery coverage: we cover all of the accessories in the original packaging. Plus, if your battery stops holding a charge, we’ll cover that too.
- Contactless service requests: is your cell phone no longer working like new? Service requests are completely contactless and can be started online.
- Premium screen protector: we’ll provide and install a premium screen protector at the time of purchase.
- Transferable coverage: enhance the value of your products by transferring cover to another owner.
Device support
Have a question about your device or need a problem fixed ASAP? Geek Squad Agents are standing by: