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For any computer problems that you might encounter, Geek Squad can help. But they
don't stop there; they can also install and set up all your home theatre needs.
Let us help you recycle your old and unwanted electronics. Find out more Best Buy’s
commitment to the environment and how your province is working to make a difference.
The Parts Store has millions of parts for your appliance, electronic, and wireless
device needs, so if there’s something you’re looking for, chances are they’ve got
With our team of experienced, non-commissioned Consultants making a claim will be
less stressful. They can help you replace your lost goods quickly and easily.
Best Buy’s Trade-In Program is a great way to trade your gently used electronics
for a Best Buy Canada gift card that can be used in-store or online.
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Join the conversation and learn more about the latest gadgets, technology, and more
with Plug-In. Become a member and be a part of the community.
Discuss topics, share your tips and tricks, and check out what products everyone
is raving about.
Get the latest news and reviews about technology, movies, music, and so much more.
Industry professionals offer tips, news, and insights for some of the hottest products
and brands on the market.
Welcome to VIVA Chatter! Join the conversation and stay in the know.
Best Buy Product Exchange Plan (PEP) provides comprehensive coverage for your cell phone or data device. The Product Exchange Plan is available only in our stores. Please visit any Best Buy store for more information and to purchase plan.
Some of the Product Exchange Plan’s key benefits are:
Get a New Phone Instantly
If the cell phone you purchased from us should ever have a problem, see us for an instant diagnosis in-store. If it is defective, we’ll replace it on the spot with a brand new phone.
NOTE: Coverage excludes physical and accidental damage. For full details see terms and conditions.
Easy Monthly Payments
Convenient, low monthly payments charged directly to your credit card.
Our Product Exchange Plan guarantees you will have absolutely no out-of-pocket expenses when you make a claim.
Receive a Battery Replacement
If your cell phone battery is defective, we’ll give you a new one.
NOTE: Limited to one battery for the lifetime of your contract.
Get Complete Coverage
Not only are your cell phone and battery protected but our plan also covers any accessories that came inside your phone’s original package.
Convenient Service Locations
Bring your phone to any Best Buy or Best Buy Mobile location across Canada for prompt on-the-spot service.
Learn more about Policies
NEED HELP? Give us a call at 1-866-BEST-BUY (237-8289)
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