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How does it work?
Which products qualify?
Who doesn't qualify as a retailer or authorized dealer?
How do I make a request?
I've already bought the product
I haven't bought the product yet
How does the Lowest Price Guarantee apply to:
Reserve and Pick Up
Pre-orders and Backorders
New Brunswick Environmental Handling Fee
If you find a lower price online, in-store, or in print before you buy or within 30 days of your purchase we’ll beat that price by 10% of the difference. Should our own price be reduced, present us with your original receipt within 30 days of purchase and we will match the price and refund you the difference.
The product you’re comparing must meet each of the following criteria to qualify for a price beat.
Special sale prices include: VIP SALE, Black Friday, Friends and Family, Cyber Monday, Boxing Day/Week, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, open box products, close-outs, liquidations, clearances, demos, refurbished items, and financing offers.
In Store: If you've already made your purchase in-store you should make your request at any Best Buy store. Remember to bring the flyer, advertisement, or web address of the lower-priced product with you as well as your original receipt.
Online: If you’ve already made your purchase online you can request a price beat online. You should receive a response within 4 hours. If you qualify, you’ll receive a credit within 7 days.
Since you haven’t made your purchase yet you can visit any store to request a price beat. If you qualify, they’ll be able to discount your purchase on the spot—no need to wait for a credit.
Remember to bring the flyer, advertisement, or web address of the lower-priced product with you.
If you’re unable to come to a store, first ensure you qualify, then make your purchase on BestBuy.ca, and request a price beat credit.
If you purchase an item at BestBuy.ca, and if the item is offered at a lower price in the store when you pick it up, you will automatically pay the lower price.
If the price of an item drops before or at the time of shipment, you will automatically pay the lower price. You're not charged until the time of the product's shipment.
The Lowest Price Guarantee only applies to items sold and shipped by Best Buy Canada and does not apply to items sold and shipped by Marketplace sellers. The Lowest Price Guarantee also does not apply to items sold by marketplace vendors on competitor sites.
As of June 1, 2017, the government of New Brunswick has mandated that the Environmental Handling Fee (EHF) must be included in the price for qualifying products, as shown on the receipt. That means when you look at your paper receipt in-store or the online invoice on BestBuy.ca, the price you see will include the EHF, instead of having the EHF listed separately.
This may make the price look higher than it actually is. The Lowest Price Guarantee only price matches against a product's actual price, not including the EHF. To see a product's actual price check the store shelf price tag, online product description page, cart, or checkout summary page -- these will all show the price without the EHF.
This policy only applies to EHF-eligible products sold in New Brunswick Best Buy stores or online purchases that are shipped to New Brunswick.
For more info on EHFs please see the EHF help topic page. To learn more about the New Brunswick EHF program please visit the official site.
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