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Lowest Price Guarantee

Lowest Price Guarantee

If you find a lower price online, in-store, or in print before you buy or within 30 days of your purchase we’ll beat that price by 10% of the difference.

To request a price beat, first make sure you qualify.

Step 1 - Make sure you qualify

The product you’re comparing must meet each of the following criteria to qualify for a price beat.

  1. If you’ve already purchased the product from Best Buy and would like a price adjustment, it must have been purchased within the past 30 days.
  2. The product must be the exact same brand name and model # as it appears on BestBuy.ca.
  3. The product must be priced in Canadian Dollars and include all environmental fees, shipping costs, and other charges.
  4. The product must be sold AND shipped by a retailer or authorised dealer located within Canada.
    Check the dealer’s shipping policy on the competitor’s site to confirm.
  5. The product must be in stock, available for sale, and cannot be a limited time offer or available only in limited quantity.
  6. The product’s price must not be lower due to an advertising error, misprint, or special sale price.
    Special sale prices include Black Friday prices, Cyber Monday prices, Boxing Day prices, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, close-outs, liquidations, clearances, and financing offers.

If your item meets each of the above criteria, proceed to the next step.


Step 2 - Find out how to make your request

Have you already bought the product from Best Buy at a higher price?

Yes
No


Step 3a - Request a credit

If you’ve already made your purchase online you can request a price beat online! You should receive a response within 4 hours. If you qualify, you’ll receive a credit within 7 days.

Request a Price Beat

If you've already made your purchase in-store you should make your request at any Best Buy store. Remember to bring the flyer, advertisement, or web address of the lower-priced product with you as well as your original receipt.

Find a store nearby


Step 3b - Request a discount

Since you haven’t made your purchase yet you can visit any store to request a price beat. If you qualify, they’ll be able to discount your purchase on the spot. No need to wait for a credit.

Remember to bring the flyer, advertisement, or web address of the lower-priced product with you.

Find a store nearby

If you’re unable to come to a store, first use the checklist to ensure you qualify, then make your purchase on BestBuy.ca, and fill out this form to request a price beat credit.

 

Additional Information


No resellers. For commercial sales, please contact Best Buy for Business.
If you still have questions about the Lowest Price Guarantee, please view the FAQs below or contact us.

 

FAQ

Does the Lowest Price Guarantee apply to the prices of Internet and in-store retailers?
Definitely! If we don’t already offer the lowest price on the items you want, we’ll beat any qualifying price from a retail store or Canadian online retailer.

How do I show proof of the price difference?
If you’ve already made your purchase, fill out this form to request a price beat. You should receive a response within 4 hours. If you qualify, you’ll receive a credit within 7 days.

Ifyou haven’t made your purchase yet you can visit any store to request a price beat. If you qualify, they’ll be able to discount your purchase on the spot. No need to wait for a credit.

Remember to bring the flyer, advertisement, or web address of the lower-priced product with you.

How does the Lowest Price Guarantee apply to purchases made using Reserve and Pick Up?
If you purchase an item at BestBuy.ca, and if the item is offered at a lower price in the store when you pick it up, you will automatically pay the lower price.

How does the Lowest Price Guarantee apply to pre-orders and backorders?
If the price of an item drops at the time of shipment, you will automatically pay the lower price. You're not charged until the time of the product's shipment.

How does the Lowest Price Guarantee cover an item scheduled for delivery from BestBuy.ca?
If the price of an item drops at any time before it ships, you’ll automatically pay the lower price. To request the lower price within 30 days of the item being shipped, you can fill out this form. If you see a lower price at BestBuy.ca, a retail store, or a competitor, all conditions apply from our standard Lowest Price Guarantee.

Does Best Buy price match "free gift with purchase" offers?
No. Best Buy does not price match "free gift with purchase" orders.

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