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The Lowest Price Guarantee has been extended! During the holidays you can apply for a price beat on purchases made from November 4, 2016 until January 8, 2017 instead of the regular 30-day limit.
To ensure quality service, price adjustments will not be processed on November 25 and December 26, 2016. Stores in Sault St Marie (Ontario), and all stores in Quebec and Atlantic provinces will not be able to process price adjustments on December 27th. Some conditions apply.
Remember, the Lowest Price Guarantee does not apply to Pre-Black Friday VIP, Black Friday, or Cyber Monday (November 24, 12:01am ET through December 1, 2016), or Boxing Day/Week SALE prices.
If you find a lower price online, in-store, or in print before you buy or within 30 days of your purchase we’ll beat that price by 10% of the difference.
To request a price beat, first make sure you qualify.
The product you’re comparing must meet each of the following criteria to qualify for a price beat.
If your item meets each of the above criteria, proceed to the next step.
Have you already bought the product from Best Buy at a higher price?
If you’ve already made your purchase online you can request a price beat online! You should receive a response within 4 hours. If you qualify, you’ll receive a credit within 7 days.
Request a Price Beat
If you've already made your purchase in-store you should make your request at any Best Buy store. Remember to bring the flyer, advertisement, or web address of the lower-priced product with you as well as your original receipt.
Find a store nearby
Since you haven’t made your purchase yet you can visit any store to request a price beat. If you qualify, they’ll be able to discount your purchase on the spot. No need to wait for a credit.
Remember to bring the flyer, advertisement, or web address of the lower-priced product with you.
If you’re unable to come to a store, first use the checklist to ensure you qualify, then make your purchase on BestBuy.ca, and fill out this form to request a price beat credit.
Does the Lowest Price Guarantee apply to the prices of Internet and in-store retailers?
Definitely! If we don’t already offer the lowest price on the items you want, we’ll beat any qualifying price from a retail store or Canadian online retailer.
How do I show proof of the price difference?
If you’ve already made your purchase, fill out this form to request a price beat. You should receive a response within 4 hours. If you qualify, you’ll receive a credit within 7 days.
Ifyou haven’t made your purchase yet you can visit any store to request a price beat. If you qualify, they’ll be able to discount your purchase on the spot. No need to wait for a credit.
How does the Lowest Price Guarantee apply to purchases made using Reserve and Pick Up?
If you purchase an item at BestBuy.ca, and if the item is offered at a lower price in the store when you pick it up, you will automatically pay the lower price.
How does the Lowest Price Guarantee apply to pre-orders and backorders?
If the price of an item drops at the time of shipment, you will automatically pay the lower price. You're not charged until the time of the product's shipment.
How does the Lowest Price Guarantee cover an item scheduled for delivery from BestBuy.ca?
If the price of an item drops at any time before it ships, you’ll automatically pay the lower price. To request the lower price within 30 days of the item being shipped, you can fill out this form. If you see a lower price at BestBuy.ca, a retail store, or a competitor, all conditions apply from our standard Lowest Price Guarantee.
Does Best Buy price match "free gift with purchase" offers?
No. Best Buy does not price match "free gift with purchase" orders.
Does the Lowest Price Guarantee apply to Marketplace items?
The Lowest Price Guarantee only applies to items sold and shipped by Best Buy Canada and does not apply to items sold and shipped by Marketplace sellers.
Learn more about Policies
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