A marketplace is an ecommerce site that works like an online shopping mall. Sellers provide pricing, product descriptions, fulfillment, shipping & returns, and transactions are processed by the marketplace operator; in this case Best Buy Canada. Best Buy Canada gives sellers the opportunity to add their catalog to BestBuy.ca and take advantage of the marketing, advertising, and millions of visitors that come with a leading brand.
- Reach the millions of customers that visit BestBuy.ca.
- Sell your products on a site customers know and trust.
- Expand the reach of your business beyond your own site.
- Get exclusive selling rights on your products for 6 months.
- Take advantage of our constant investment in our eCommerce platform that continually improves the shopping experience for you and your customers.
- No need to invest in your own website. Just start selling on ours.
- Competitive with other marketplaces operating in Canada.
- No setup fees.
We’re looking for quality partners who want to grow their business with us. Click here
to submit your information and we will contact you about how to take advantage of this opportunity.
The Best Buy Marketplace will be launching before the 2015 Holiday season.
Yes. All orders submitted through the BestBuy.ca platform go through a robust order verification process. Any suspicious orders are manually investigated to ensure most fraudulent orders are cancelled before even being released to our sellers. We’re proud to have a fraud ratio way below the market average.
No. We accept English-only content, but those products won’t be displayed on the French site. Keep in mind it is a missed opportunity for any seller not to provide French content as over 20% of all transactions are made on the French site.
Yes. We have developed a simple and easy-to-use platform for sellers that provides full control over product content, inventory, shipping fees, and more..
There is no limit to the number of products we can support. In the initial phase however, only products from our existing categories will be accepted.
At launch, assortment will be limited to existing categories but it will rapidly expand to new ones based on seller demand. Each time a new category is added, it will be communicated to all sellers to ensure they can add their products. View the full list of available categories
RPU provides the opportunity for customers to reserve an item at any store location where it is available and ensure it will be put aside for them to pick-up in the next 24 hours. No hassle, no commitment, and no obligation to purchase. During store hours, customers receive confirmation within around 20 minutes after making the reservation. This capability will be available for all Best Buy Marketplace sellers and will help drive more traffic to their stores; creating an opportunity for upsells and increased attach rates.
At launch, all products will have to be returned by mail to the seller. Best Buy Canada is currently developing the capability to accept all Best Buy Marketplace returns at any of our store locations. After receiving an item we would ship it back to the seller. This feature is expected to be available by August 2016.
No. All orders must be shipped directly to an address provided by the customer.
All products can easily be added through the Best Buy Marketplace sellers’ platform using 1 of 3 methods:
- Using Best Buy Marketplace upload CSV templates.
- Using your own CSV files by mapping all your products to the BestBuy.ca categories and product attributes.
- Leveraging our Best Buy Marketplace API to upload your products.
All sellers will receive comprehensive training on how to use these tools.
Products can be added or removed within as few as 24 hours.
Inventory and product availability is controlled by the seller through the Best Buy Marketplace platform. It can be updated within 24 hours.
Customers’ orders are processed through the BestBuy.ca system for payment processing and fraud verification. It then gets communicated to the seller through the seller’s platform. The seller then accepts and ships the order. It’s that simple!
Sellers ship products directly to customers and we’re here to help manage the experience along the way with the support of our trained customer service staff.
Sellers decide their own shipping policies and set their rates using the Best Buy Marketplace platform. You can charge any shipping fees you want.
Definitely! You can control where you’re able to ship products, but casting a bigger net usually provides the biggest return!
Yes. Sellers are required to clearly communicate their return policy so we can display it on their product detail pages. Setting the right customer expectations always translates to higher satisfaction!
As we want to ensure you get the proceeds of your sales rapidly, all transactions are paid through Electronic Funds Transfer within 10 days of being confirmed as shipped by sellers.