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Overview

This is a Geek Squad Certified Open Box Product. See below for more information.

Feel every clash and explosion in your favourite games with this Xbox wireless headset. Featuring auto-mute and voice isolation, you can communicate clearly with your teammates. Its spatial audio technologies let you immerse deeper into the gaming world, while the Xbox Accessories app lets you fine-tune the sound to your liking. With 20-hour battery life, it is perfect for long gaming sessions.
Geek Squad Open Box

Open Box - Xbox Wireless Headset for Xbox Series X|S / Xbox One - Black

Brand: Microsoft
Model: TLL-00020
Web Code: 19952799
Sold and shipped by Best Buy

Available for deliveryAvailable to ship

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Best Buy Protection Plan

Coverage that goes above and beyond the manufacturer’s warranty.

Return Policy

30 days to return or exchange

Condition: unopened, no signs of use

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Xbox Wireless Headset
  • USB-C charging cable (14 inches long)

This Geek Squad Certified Open Box product:

  • Has been thoroughly tested and certified by a Geek Squad agent
  • Is in mint condition and verified to be cosmetically flawless
  • Includes a full warranty and all its original accessories
  • Qualifies for Best Buy's no-hassle return policy

Product Information:

  • On-ear, lightweight headset with an adjustable, over-the-head band design and foam cushioning — you can stay comfortable during long gaming sessions
  • Wireless Bluetooth 4.2+ connectivity lets you pair it directly with your console, PC, or mobile device. You don't need dongles or a base station
  • Adaptive noise cancellation reduces background noise, so you can stay focused on the game
  • Use the Xbox Accessories app to fine-tune audio settings to match your preferences (available for Xbox Series X, Xbox Series S, Xbox One, Windows 10, and Windows 11 devices)
  • Immerse yourself in the game with spatial audio technologies like Windows Sonic, Dolby Atmos, and DTS Headphone:X (visit the Xbox official website for more information on headset compatibility. Dolby Atmos and DTS:X: may require additional purchases, app downloads, and supported hardware)
  • Easily adjust volume and game/chat balance with rotating earcup dials for quick, on-the-fly audio adjustments
  • Battery life of up to 20 hours with USB-C charging, it is perfect for marathon gaming sessions (please note that the battery life varies significantly with distance from console, additional accessories, usage, and other factors. Testing conducted by Microsoft using pre-production units)
  • Compatible with the Xbox Series X, Xbox Series S, and the Xbox One

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.