Best Buy Protection
Best Buy Protection
Enjoy your tech for a peace of mind.
Every year, we see thousands of products brought in for repair. Get protected beyond the manufacturer's warranty.¹ If you already have Best Buy Protection, click to request a service and manage your plan.
Discover Best Buy Protection for your product.
Why choose Best Buy Protection?
We’re technical experts.
We offer a workmanship guarantee on all repairs so you don’t have to wonder about quality.
All repairs are done domestically.
Technicians are manufacture authorized to fix most brands and will always use the right tools and parts.
We have Agents ready to chat 24/7.
Accidents happen day and night. Chat online with a live Agent or go directly to our Self-Service Portal.
Keep your tech running for longer.
Our plans provide coverage and support so you can keep your devices running like new, and reduce the need to replace the products you already have.
How does it work with manufacture warranties?
Best Buy technicians are manufacturer authorized to fix most tech. That means during the warranty period, if you have a plan, we’ll always try our best to fix your device locally instead of sending it away.
Keep in mind, we take care of important repairs your manufacturer's warranty doesn’t, like failure due to a power surge, if something goes wrong after the warranty period, and much more. Please choose a product above, like TVs, to get more detail.
Get fast and convenient repairs.
Visit the self-service portal to request and track your repair services, manage your Membership details and access your Protection plans, all in a few clicks.
Submit service requests and manage your plan in minutes
Enter your information and submit a service request.
Check the status of your service requests and ongoing repairs at any time.
Manage your payments and Protection plan details.
Discover more programs and services at Best Buy
Disclaimers
1 Best Buy Protection plans are provided by Assurant Services Canada Inc. and/or American Bankers Insurance Company of Florida. Please refer to program Terms and Conditions for detailed terms, conditions, limitations, and exclusions. When purchasing your Best Buy Protection Plan please provide your email address to receive your full program terms and conditions, or at your request, an in-store associate can provide you with a printed version at time of sale. Visit www.bestbuy.ca/protection to view your plans.
Assurant Services Canada Inc. administers Best Buy Membership billing and collection of service fees (where applicable) on behalf of Best Buy Canada Ltd.
Legal Warranty: According to Quebec’s Legal Warranty, a client can expect that any item they purchase will be fit for its ordinarily intended purpose, and will be durable in normal use for a reasonable length of time, having regard to its price, the terms of the purchase contract and the conditions of use.
2 Monthly-billed Best Buy Protection is available for Computers, Televisions and Major Appliances. Monthly-billed Best Buy Protection with Physical Damage is available for Computers and Televisions.
3 Service Requests due to physical damage on TVs require payment of a Service Fee.