We’re evolving how to get you what you need.
Visit us in-store for a safe shopping and service experience, or shop online for pickup or delivery.Learn more

Trade-In Program

Our trade-in program is temporarily suspended.
But please keep your working devices! You’ll still be able to trade them in for Best Buy gift cards at a later date.

How to trade in your device for a gift card

1. Visit a store.

Bring your device, plus any manuals, accessories and packaging to a participating store*.

2. Get your device valued.

We’ll estimate the value of your device based on its model and condition.

3. Get a gift card.

We’ll give you a Best Buy gift card for the value of your device.

Estimate how much your current device is worth

What device do you want to trade in?

Frequently Asked Questions

What should I do before bringing in my device?

You’re responsible for removing any data from your device. Best Buy Canada isn’t responsible for any loss of any data or media from products delivered to us for trade-in.

How is the value of my device determined?

The age, condition and the original accessories included will affect the trade in value of your items. Best Buy Canada uses our proprietary technology to evaluate your device and provide a competitive offer.

Do I need to bring accessories and manuals?

Yes, if you bring your product without accessories, manuals it may impact the value of your trade in.

What stores can I bring my device into?

You can bring your device into any store other than the following stores:  Surrey & Kelowna (BC), Winnipeg (MB), Sudbury, Woodbridge, and Richmond Hill (ON), Granby & Rosemere (QC) due to municipal by-laws.