Skip to main contentSkip to footer

Explore more like this

Slide 1 of 2

Overview

This is a Refurbished product in Excellent condition.

It has been tested for 100% functionality, carefully cleaned, and has few to no visible signs of wear. Includes 1-year warranty.

The Sony WH-1000XM5 over-ear noise cancelling Bluetooth headphones let you enjoy immersive sound and clear calls in comfort. Active noise cancelling adapts to your surroundings, while a specially designed 30mm driver unit delivers sound quality for music, movies, and conversations. Voice assistant support adds easy hands-free control.
  • Over-ear style with soft leather ear cushions for all-day comfort
  • Up to 30 hours wireless talk time for extended listening
This description was generated by AI and reviewed for accuracy.
Refurbished Excellent

Refurbished (Excellent) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Brand: Sony
Model: WH1000XM5/B
Web Code: 18477991
Sold and shipped by | 4.4 seller rating (57 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Headphones
  • Case
  • USB Cable
  • Headphone Cable
What you need to know
  • Over-ear headphones designed for everyday music, calls, and travel
  • Active noise cancelling adapts to your environment for distraction-free listening
  • Soft leather ear cushions provide lasting comfort during long sessions
  • Up to 30 hours wireless talk time for uninterrupted use
Audio Performance & Sound Quality
  • Specially designed 30mm driver unit delivers sound quality for entertainment
  • Professional-quality headphones use a newly developed DSEE driver to deliver powerful audio
  • 360 Reality Audio and Sony Headphones Connect app optimize your listening experience for immersive spatial sound
Noise Control
  • Active noise cancelling technology uses multiple microphones and two processors to block distractions
  • Auto NC Optimizer automatically adjusts noise cancelling based on how you wear the headphones and your environment
  • Sound isolating design naturally reduces outside noise
Fit, Comfort & Design
  • Soft leather ear cushions support all-day comfort
  • Over-ear style fully encloses ears for a secure fit
Calls & Microphones
  • Multiple microphones enable exceptional call clarity
Connectivity & Smart Features
  • Built-in Google Assistant, Amazon Alexa, and Siri for easy voice control
  • Bluetooth connectivity for wireless freedom
  • App enabled for personalized settings and controls
Included Accessories
  • Carrying case, USB cable, and headphone cable are included
This description was generated by AI and reviewed for accuracy.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.