Customer Reviews
MONO LASER - IMAGING DRUM
Ratings
4.4
Average rating based on 12 reviews
Rating Breakdown
8 reviewers rated this product 5 stars.
3 reviewers rated this product 4 stars.
0 reviewers rated this product 3 stars.
0 reviewers rated this product 2 stars.
1 reviewers rated this product 1 stars.
Reviewer Recommendation
89%
Of the 9 reviewers who responded, 8 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
Customer rating: 1 out of 5 stars
Yes Junk
- 18 juillet 2024I bought this Genuine-Drum unit DR-820 on May 5,2024. Today 7/18/24 I am getting a message to "Replace Drum". The last drum unit I had lasted 7 years. So frustrated as I went to https://www.brother-usa.com/support and it's useless to get the information on what my options are given that it lasted 78 days. I even tried to send a picture but your useless website wouldnt allow me to upload it.
Review originally posted on brother-usa.com
Customer rating: 5 out of 5 stars
Quality product - User needs help ;-)
- 9 mai 2025I have a long history with Brother products. I replace the drum shortly after the reminder pops up. I must have done something wrong this time, though. It has been installed less than a month and I am already getting reminders.
Review originally posted on brother-usa.com
Customer rating: 4 out of 5 stars
Okay
- 4 juillet 2020[This review was collected as part of a promotion.] Printer now pauses when printing. Seems like it reduced the quality of the printer by replacing the drum. I was expecting it to work the same.
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
A smart value
- 13 février 2022[This review was collected as part of a promotion.] Toners and drums are usually more expensive for the original but you will save a lot more in the long run and be happy with the quality
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Must have the best parts for my Brothers Printers
- 3 mai 2019[This review was collected as part of a promotion.] My Brother printer is a vital part of my business and I must maintain top working condition with proper tested replacement units.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Like separate toner & drums on Brothers' MFC
- 15 décembre 2016[This review was collected as part of a promotion.] For the Brother MFC-5900. Great value per page. Do the comparison. Payment was reduced by a trade-in. Thanks BB.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Love separate toner & drums on Brothers' MFC
- 15 décembre 2016[This review was collected as part of a promotion.] For the Brother MFC-5900. Great value per page. Do the comparison. Payment was reduced by a trade-in. Thanks BB.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Good quality but pricey
- 23 mars 2018[This review was collected as part of a promotion.] Much better quality than some of the off brand replacement drums but very expensive compared to others.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Wonderful customer service
- 18 avril 2023This company stands behind their products and provides superb customer service.
Review originally posted on brother-usa.com
Customer rating: 5 out of 5 stars
Great Investment
- 11 février 2022[This review was collected as part of a promotion.] Great to have on hand for loan signers printing lots of documents.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.