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Customer Reviews

Canon CanoScan LiDE 400 Scanner

Ratings

4.2

Average rating based on 31 reviews

Rating Breakdown

18 reviewers rated this product 5 stars.

9 reviewers rated this product 4 stars.

0 reviewers rated this product 3 stars.

1 reviewers rated this product 2 stars.

3 reviewers rated this product 1 stars.

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Reviewer Recommendation

86%

Of the 29 reviewers who responded, 25 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

The Canon CanoScan LiDE 400 scanner offers high-quality scans, especially for photos and documents. It has a compact and portable design, and is USB-powered and affordable. However, some users reported compatibility issues with Windows 10, where the scanner would not connect or work properly. Additionally, there were limitations with the software, such as the inability to select the maximum 4800 dpi resolution. Overall, the scanner provides good value when it works, but compatibility and software support are important considerations.

This summary was generated by AI based on customer reviews.

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  • Customer rating: 5 out of 5 stars

    worth every penny

    Reviewed by Togan - August 29, 2020

    purchased this on a whim but I must say it has been the best decision when it comes to scanners. It scans really clear and high quality. I purchased one for myself in europe and one for my parents in canada, we both love using it. The IJ software that comes with it is super easy and the best part is if you have multiple photos and press Auto Scan, it automatically saves them as separate jpg files without needing to crop them yourself.

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Canoscan 400 Lide does work with Windows 10

    Reviewed by KC - February 22, 2021

    I just bought the Canon 400 Lide scanner today and downloaded the driver and software package for Windows 10 from the Canon web site. I suggest you do this instead of using the disc that comes with the scanner. It was easy to install and set up and the scanner is working perfect

    Yes, I would recommend this to a friend.
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  • Customer rating: 1 out of 5 stars

    Not working with Win10

    Reviewed by AC - June 25, 2020

    I purchased the product online. The scanner is lightweight you can also set up the stand to safe space. However, it did not connect to windows 10. I tried to call Canon Tech support. They remotely handle all the installed, but it did not connect. I tried using different laptops it didn't even work. End up returning it.

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Not Compatible with Windows 10

    Reviewed by KL - June 27, 2020

    Do not purchase if you have Windows 10. The scanner is not compatible with Windows 10. Tried all the troubleshooting ideas supplied by Canon and searching online for solutions but nothing worked. Turns out this is a common problem as evidenced by the number of posts online by other purchasers. This scanner is being returned.

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I'm quite happy with it.

    Reviewed by Just me - February 19, 2021

    My computer is running Windows 8.1. I installed the software then plugged in the scanner's USB cable (no power cord needed). It did not come with a physical user's manual booklet, but made a desktop shortcut to the online user's manual. You open the program IJ Scan Utility installed with the software where you can choose resolution, photo or document settings, what type of file to save it as, etc. I'm not sure if you can scan only a boxed section of a photo or not (I have not read the full manual), but Windows edit can cut out a boxed section from the full scan anyway.

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Perfect Scanner & Perfect Price

    Reviewed by AquaDoc - February 19, 2021

    This image scanner does everything you could want other than to take the photos from your deck and self load them in. Sure, you need to place the photos onto the glass and click the scan button, but the Canon software takes care of adjusting rotation and auto-cropping so that even someone barely familiar with a computer can load and scan images. The resolution selection is as wide a range as you could want and still have some storage left on your computer, and the software you can download from the Canon website is as user-friendly as you could hope for, Highly recommended.

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Just works and high quality scan for price

    Reviewed by Sam - August 1, 2019

    I like this one because it is powered thru USB-C , no power brick needed or outlet. It is very compact for a full page flat scanner. what I don't like, support on Linux is not good at all. it does scan, but with terrible compression artifacts, unusable but for simple documents (not photos or graphical subjects). Officially Linux is supported, so that's too bad. However, on Mac it works flawlessly and with super high quality. I now use it on Mac, no regrets, great value. it is also rather fast.


  • Customer rating: 5 out of 5 stars

    Price versus quality is great.

    Reviewed by Bruce Klimpke - April 14, 2021

    For the price this is a great scanner. The resolution, even in color mode, is exceptional. As well this scanner is designed to scan other than single sheets. The lid is designed to scan books and other documents much thicker than a single sheet. In addition the power is derived from the USB cable so portability is great. The software requires some playing around with. Not at all obvious where scanned files are placed on your computer as an example.

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Grest Scanner

    Reviewed by Cv - January 6, 2020

    Love it. I just got it to scan old family photos and found the software really easy to use.


  • Customer rating: 5 out of 5 stars

    No issues with Window 10 at my end. Nice light de

    Reviewed by Mtlguy71 - April 5, 2021

    I had no issues with Windows 10. Great little machine. Easy to work with. Love feature that scan for picture on one page and makes for seperate files

    Yes, I would recommend this to a friend.
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