Customer Reviews

[This review was collected as part of a promotion.] Very sleek design and has high quality materials. Exhaust fan is pretty loud on highest setting, but not obnoxiously so. Installation was a challenge given the tight fit on my island and the house’s existing exhaust setup. Overall, I’m happy with the purchase , especially at the reduced price of open-box

(This review was collected as part of a promotion.) We bought this retractable downdraft to accommodate our kitchen design. We have had this about a month and we could not be more pleased. The operation is both efficient at removing vapour and easy to clean. Sleek design allows this unit to “disappear” with the counter top. The fan will also retract while running and resumed that same fan speed when returning to operation. We have all KitchenAid small appliances and tools and love them also . The phrase “KitchenAid- for the way it’s made” is always on the tip of my tongue when I use this fan !!!!

[This review was collected as part of a promotion.] Bought this to replace 20 year old system. It is much poorer quality than the previous exact same model from 20 years ago. The mounting brackets are worthless. The fasteners on the feet are placed on the back of unit - against the cabinet wall. The button to activate is cheap chintsy plastic. The grounding wire instead of being bolted is cheaply soldered. Sad. I'll be surprised if it lasts a year.

(This review was collected as part of a promotion.) This downdraft fan is excellent and so easy to use. It stores out of site when not needed and comes up easily when needed. It has great amount of power to suck the steam into it instead of the air. Then is hidden when not needed.

[This review was collected as part of a promotion.] We had a major kitchen rebuild some years ago, and the contractor installed a KitchenAid telescopic downdraft unit as part of the upgrade package. It failed after approximately 10 years, and I didn't want to again deal with what I'd discovered to be numerous installation discrepancies when replacing it. I'm a rather qualified DIYer, and after identifying that this unit would be a suitable form/fit/function replacement for the failed unit, I bought and properly installed it while concurrently remedying assorted issues with the previous so-called "professional" installation. It's been been more than two years, and it's working flawlessly and looks great!

We have our stove in an island so we had to get a downdraft. This one is pretty and it works great, but I thinks it goes way too high when you turn it on, what makes it look a little weird, because usually I have people seating on the other side of the island, and when I cook this thing goes really high so I can hardly see my guests on the other side. I works great and that´s what matters, but I wish it wasn´t that high. Also, I though the sound level was going to be better since it is a new appliance with better technology, I guessed, but the noise is just as bad as the old one we had.

I bought this downdraft system to avoid installing an overhead hood in my remodeled kitchen. I wanted to maintain the clear sight line from the family room to the kitchen. It is supposed to work with the KitchenAid 30" 4 burner commercial style gas range top that I also installed. The retractable feature works well but the venting is terrible. The fan makes a lot of noise giving the impression that it's sucking large amounts of air. Unfortunately, it won't even pull the steam coming from a pot of boiling water! What a disappointment. KitchenAid, Do you have any suggestions??

At this point we are waiting for the 3 visit from our installer because this vent is sucking air from the backside. On the last visit the installer said it was defective and would need to be replaced. Also the top stainless piece that rests on the counter top area is absolutely hideous! While I am very happy with all of the other Kitchen Aid appliances we purchased at the same time as this downdraft, oven-micro combo and dishwasher, this was a bad choice. We cannot have a exhaust vent above our cook top and a downdraft is the only solution. I wish I had chosen another brand.

[This review was collected as part of a promotion.] The unit does not set level, see picture. It is very loud and doesn’t pull the exhaust unless the pot/skillet is on the back, nearest burner. Highly overpriced for results.

Great product. Glad we purchased it. No regrets. Happy campers.