Customer Reviews

[This review was collected as part of a promotion.] This is a very good range with many features that were a pleasant surprise. The wide viewing angle of the front glass is very nice and my wife is ready to use the convection oven. It also comes with an assortment of racks and water tray accessory. We followed the instructions on the vent piping and the fan suction is excellent. It is very strong on high speed, low speed is adequate for most cooking. Like others, we had little choice on the replacement of our downdraft JennAir.The install can be challenging, dependent on what you are replacing I suppose. It is about what I was expecting though due to the type of range and the feature of the downdraft so I was not surprised. If I was replacing a KitchenAid, it may have been easier. The downdraft piping can be installed low on the rear wall or in the floor near the back wall. You'll need about 4.5" from either side of a 30"w opening for sliding the new range in over the blower and the pipe whether in the floor or wall. My old range blower and pipe were to the right side but further towards the front and so we had to move the hole and pipe to the rear. I researched for details before purchase but was unable to find anything. Attached is a photo of the floor template. Notice the specifics on blower mounting and downdraft hole location. If done per this template, the new range will just slide right in at the end. You'll also need to make note of your electrical plug location. I had to relocate ours. Initially, the range stuck out about 4.5 inches. This was mostly the control panel but my wife wanted it further in so I cut 2" from the granite countertop. There was enough overhang in the rear (about 3") that I did not need to modify the inside of cabinet. Note that the trim kit does not exend befond the front control panel. This is something we elected to live with and is acceptable if you have a good cut in your countertop. We built a framework from PVC and covered in 2 mil plastic to keep the dust down. Also had a shopvac (with dustbag) running while cutting to suck up the dust. We covered the inside cabinets with plastic as well and put plenty of towels on the floor to absorb water. Used a spray bottle to keep water in the path while cutting. Before cutting, I turned off the breaker and verified power was off. It was a lengthy project but worth it. Take your time, measure twice and you should be ok if you are handy. I would not trust this install with just anyone though. We did notice a few stains (from cooked on food/grease) in the glass top the first week of cooking and we could not get them out. We were disappointed but ordered the cleaning kit specified in the owners manual. The stains came out no problem so we are very pleased. There was a strong smell from the oven the first few times we used it. It faded and then went away after about 1.5 weeks.

[This review was collected as part of a promotion.] I cook a lot and needed a reliable stove/oven so I went with the well known brand Kitchen Aid. I also picked this brand as it makes a downdraft stove which I believe is only made by 2 companies. The stove top showed scratches immediately, and stains. The burners run on either low or crazy hot so simmer or just heating things up is difficult.

[This review was collected as part of a promotion.] Wonderful range. Needed to accommodate a complicated downdraft set-up and this range was the perfect solution. Replaced a 21 year old range and has great new features. Love the adjustable size burners and the large oven size. Easy to use and clean.

[This review was collected as part of a promotion.] The Pros: The stove (visual design) makes a smart statement in my kitchen.The surface burners are quick to heat and HOT. The downdraft feature works rather well. Also, the oven racks are sturdy and seem easy to clean.. The Cons: The burner controls are VERY difficult to read with overhead lighting. The burners are HOT and extreme care must be taken when cooking on the stove top. It is a job to clean (multiple surfaces needing different cleaners abut one another: solid black glass cook top -shows EVERY little spatter-, stainless steel trim, glass panel over controls). The control panel is extremely sensitive! I hope CANCEL is not easily worn out.

[This review was collected as part of a promotion.] As soon as you touch the stainless top with a pan or baking sheet it scratches terribly.

(This review was collected as part of a promotion.) We are still working with the install of our Kitchenaid stove as the downdraft position was changed so we had to make some modifications in our floor, pipes and top kitchen counter. We had to hire an HVAC service technician to come to our home and help us move ducting pipes around....it did cost allot of money to do this. We had a JennAir stove with the downdraft before but we know all brands are under the Whirlpool brand. We don't know why they made a change to the way the JennAir/Kitchenaid downdraft stoves were in the past. Also, not happy with the position of the front element knobs, they don't make sense as to which element it belongs to and have gotten mixed up many times. The corner knob should be for the front corner element but it is for the back element, backwards from my old JennAir stove.

[This review was collected as part of a promotion.] When it became time to retire our 40 plus year old downdraft range, we found this Kitchen Aid Downdraft Slide-In Range and immediately settled on this one. The controls move smoothly. The cooktop heats up quickly. The oven cooks evenly. The unit doesn’t heat up the room like the old one did. We have just had it about a month (still have to take the blue protective wrap off of the bottom panel-and will be updating the entire kitchen soon) but look forward to many years of use!

[This review was collected as part of a promotion.] Bought this four months ago when we remodeled our kitchen. It replaced a jennair downdraft. Generally like the cooking capabilities of the cooktop and the oven. We use it two to three times a day to cook meals. Love the look of the appliance. Gave it only four stars as keeping it clean is difficult. The control display is on the surface and gets everything on it when we cook. Concerned this will result in display failure at some point. The cook surface does not release spills easily and I must use cooktop cleaner (scrub type, not the spray type) at least twice a day. Reaching to clean the cooktop results in the display being activated. Additionally, the sides do not “lap” the counter left and right so it is easy for spills and crumbs to sneak into the small space between range and counter. Otw, really like the range.

[This review was collected as part of a promotion.] I bought this range about a month ago. I like the size of the oven and the easy slide out racks, but there are a few features I don't care for. I preferred my old glass top range that covered the countertop and was easier to clean. The KitchenAid does not cover the top of the counter and I had to purchase gap fillers to hide the gap between the range and the counter's edge. I also find the top of the range harder to clean because the glass top is surrounded by a rubber seal and stainless-steel trim versus my old range that had an uninterrupted surface. It makes it harder to clean up spills. I only had two choices of downdraft range, however, and neither one had the larger glass surface. I preferred the look of the KitchenAid over the other brand. I am happy with the quality and value of the product, just disappointed with its design.

With the touch screen control panel , when you lean over to stir pots on the back burners or if you're cleaning your body will reset the oven and clock every time. This range scratches VERY easily. I can't sit any pans out of the oven on the stove top as it will scratch. I have had to have a heating element replaced. This stove which is very pricey came with one of the eyes not functioning. I do love how the oven cooks so even and quickly.