Customer Reviews

I bought this a week ago and so far I LOVE it. I love the exterior clean lines and the interior modern touches with a darker gray and wood grain accents. It’s a good looking fridge! This fridge has a lot of features and holds a lot for a counter depth. Very well organized and plenty of space up top. The freezer is pretty small but all counter depth freezers are. We have a freezer and 2nd full size fridge in the garage for overflow for our family of 5. I also like the water dispenser and how it accommodates larger size items. You can fill a pitcher of water with no trouble. So water bottles etc are easy to fill with clean filtered water. The ice maker is much nicer than others I’ve had with GE. This ice maker makes round ice balls instead of oblong ice cubes. They do recommend that you dump unused ice aprox every two weeks to keep ice from forming ice block. We use a lot of ice so, so far not a problem. I highly recommend this refrigerator and Kitchenaid brand. All my other appliances are also Kitchenaid and I have had no issues.

[This review was collected as part of a promotion.] Love this fridge! Adding beauty and functionality to our kitchen, it is the perfect addition! Wish the freezer portion had more separation and pulled out further.

We purchased this as a part of a KitchenAid kitchen suite for a remodel. So far, we like this unit. The black stainless exterior is very nice. The sides are clad in the black leatherette finish, which is good. I've read the black stainless scratches easily, so my magnetized notepads, etc. are on the side. As for the interior: left interior door mostly holds small condiment bottles. Right interior door has deeper shelves, but it does not accommodate taller bottles. We had to remove one of the shelves so that our taller bottles would fit - so some lost storage there. Left interior drawer will extend all the way out when only the left side of the french door is open. The right interior drawer will NOT extend out with only the right french door open, so you have to open both doors to get into that bin, along with the other long pull out trays. I'd say the actual interior shelves would work well for a smaller family with fewer food items to store. The freezer portion is adequate for us, and the three shelves work well. The ice maker/water maker are good. Overall, we are happy with this particular KitchenAid appliance. The quality seems good; as for value, I rated it average because imo it is pricey for what you get.

[This review was collected as part of a promotion.] Bought this in 2019. First thing was the stainless steel started rusting, even though I clean the front with Weimers cleaner. Then, the ice machine broke in 2022. Water dripped down the front and the ice box didn't get cold enough to keep the cubes hard. Geek squad came out 3 times, replaced everything, Didn't fix the problem. Now the cubes come down into the box, but they don't stay cold enough, so they partially melt together. We have to use an ice pick to break up the cubes and scoop them out by hand. Then two weeks ago (2024) the fridge stopped working. First repair person said it was the compressor that would cost $1,000 and the labor $1,500. Second repair person said it was the electrical - $750 which we paid and then said it was the compressor, another $800. We have been without a fridge for 2 weeks. We lost probably $300 in food that was in the fridge and we have had to go out to eat for 2 weeks ($200). The compressor will be installed next week. But that does not guarantee that the ice maker will be working! We also bought a KitchenAide over the stove microwave and the light went out after a year. Had to replace the whole electrical panel. Fortunately that was still under warranty. I will not purchase another Kitchen Aide Fridge or appliance. All the service people say their compressors have a terrible track record and their ice machines even worse. No thanks - don't buy one.

[This review was collected as part of a promotion.] Much better layout than our KitchenAid side by side. High end fit and finish. Our last unit was a builder supplied KitchenAid side by side that only lasted 5 years. We couldn’t wait a week for a repair person to show up and feared a back ordered part so we replaced it. We are hopeful that this refrigerator will last more than 5 years. We have 2 thermometers (analog & digital w/remote) in the refrigerator section and despite having the temp set at 37 or lower, the temp ranges from 29 - 41 throughout the day. It is not overfilled and has plenty of space between its contents. Kitchen Aid needs to do a better job with manuals. The “owners” manual is more a setup manual and has no real info of some of the key features. Why do I have to go online to figure out how to calibrate and set the water measurements & favorites?

[This review was collected as part of a promotion.] We fell in love with the Kitckenaid refrigerator style before we even opened up the doors. The sleek handles and no smudge metal save us from always cleaning the doors. The Led interior lights are extra bright. Large storage area. Fruits and veggies last 2x longer with the advanced filtration system.

[This review was collected as part of a promotion.] This refrigerator is worth every dime as is the included fantastic delivery and set up people. It is sooooo roomy and the soft close interior drawers are awesome. Everything is as advertised if not better. Stop hesitating- but it. You won’t be sorry.

[This review was collected as part of a promotion.] It’s beautiful. I haven’t quite figured out where to put everything mostly because of shelf height. We like the counter depth. It is loud at times. And pricy hence the 4 stars.

[This review was collected as part of a promotion.] We heard they were noisy. The first day it was. So after it pulled down pto temperature it has been great. No problem.

[This review was collected as part of a promotion.] This is the first Kitchenaid product we've purchased that is of poor quality. The purchase price was a little over $4k, but it looks more like a $1,500 fridge. The problems include stains from minor spills can get into sealed places that cannot be accessed, lettering that wore off in a matter of months, and drawers do not line up. (See photos.) The freezer is incredibly small, even for a counter-depth unit. I will say it is a nice-looking fridge from the outside, though. My recommendation is avoid this refrigerator, there are much better options.