Customer Reviews
NordVPN Standard (PC/Mac) - 10 Devices - 1 Year
Ratings
4.4
Average rating based on 124 reviews
Rating Breakdown
82 reviewers rated this product 5 stars.
25 reviewers rated this product 4 stars.
6 reviewers rated this product 3 stars.
1 reviewers rated this product 2 stars.
10 reviewers rated this product 1 stars.
Reviewer Recommendation
91%
Of the 122 reviewers who responded, 111 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary was generated by AI based on customer reviews.
Customer rating: 4 out of 5 stars
Easy to Use Software
- June 28, 2018[This review was collected as part of a promotion.] The software is easy to install and easy to use. It will also protect several other devices and the one that seemed most important was the cell phone as I do a lot of payments and web browsing. The speed will slow down some but I expect thats because of the security code and being connected to different servers. You can even pick which area you would like to connect to or it will do it automatically. As far as security i'm assuming it has been working as I have not had any issues with my identity or account info being leaked. I definitely recommend it to those that do sensitive transactions with your cell phone and laptop/tablet.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Very nice product Easy to install
- July 6, 2018[This review was collected as part of a promotion.] After reading some reviews on this product I wanted to see what it was all about. At first I thought it was something like Norton Antivirus but upon receiving it and going over everything realized it's much more about keeping your internet activity and private information secure. As stated on the box to a "military grade level" It was very easy to install, no disc or anything as shown in the picture . Just simply go to the web address and begin the download. I will update this after using the product for a decent period of time.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
NordVPN - BIG let down
- January 6, 2021[This review was collected as part of a promotion.] Disappointed NordVPN is NOT compatible with all versions of Windows 10. I tried installing the software every possible way known by tech support on both ends, Microsoft as well as customer service NordVPN. Yet nothing still the same end results crashing browser after browser and caused my HP win 10 to eventually crash altogether not once but twice. On the box it falsely states “extremely easy to use,” however that’s not true in the least bit.
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.Customer rating: 1 out of 5 stars
Nord VPN
- October 31, 2019This product is complete waste. The activation key was impossible to read, took me 3 days of chasing NordVPN to get the matter resolved. Then getting it to work was impossible. After various exchanges with NordVPN, I still have not been able to get this product to work. It completely killed my MAC and right after installing this product I had million problems with MAC. NordVPN writes to the Mac keychain but I kept getting keychain login dialog every 5 mins and you get non stop login screens. No passwords work. I finally rebuilt my MAC with new OS and dumped this product. It is a complete waste of money for me. Terrible product and terrible customer service.
Customer rating: 5 out of 5 stars
NordVPN
- January 16, 2021[This review was collected as part of a promotion.] I've used NordVPN for 2+ years and it works great. I have it installed on a desktop as well as a mobile device. You can set it to automatically log into a specific location upon startup. It is very user-friendly. Occasionally, a website won't work while logged into a VPN but that is very rare. Bandwidth does not drop very much for me when I am logged in. However, you can easily switch to a different server if you are having speed issues. Most importantly, NordVPN is one of the most secure VPNs currently on the market as they do not log user information. Many other VPN's do keep logs and thus aren't as private as NordVPN. Highly recommended!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
NordVPN
- July 3, 2018[This review was collected as part of a promotion.] Just received my 1-year subscription to NordVPN in the mail. Following the instructions in the packaging, I quickly downloaded the software and installed it on my Windows laptop and my iPhone X. So far so good. Will probably install it on my MacBook Air as well. Haven't run into any issues so far. Setup was very simple, unlike other VPN services I've tried out in the past. I recommend this VPN software to anyone looking for a great VPN with easy setup. Creating an account and setting up the software was simple and I was up and running in 5 minutes. It does only allow setup up on 6 devices ranging from Windows, macOS, iOS, and Android.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
Nordvpn Boxed software - Already been opened
- October 13, 2023I purchased the Nordvpn boxed software. When it arrived it was very obvious the bottom of the box had been opened by someone. The safety seal at the top of the box was intact. Nordvpn is no longer using the rub off safety feature to keep the activation number hidden. So when someone opens the bottom of the box and takes out the activation card. They can look inside the activation card and clearly see the activation number of the product without removing the tearoff layer of the activation card. The box having been opened is Bestbuy's failure and leaving the code uncovered and being able to easily circumvented the activation card is Nordvpn's failure.
No, I would not recommend this to a friend.Customer rating: 4 out of 5 stars
Doing the job as supposed to be!
- July 1, 2018[This review was collected as part of a promotion.] I want to start my review with this: YES IT DOES SUPPORT LINUX OS. Even though it is not mentioned clearly! This VPN does support Linux (I have Ubuntu) and it worked well with it. The application is very easy to use and straight forward. I like the map for selecting VPN server location. While it didn't work well on Win8 computer, it did just fine on Win10 and Ubuntu laptops. The connection is faster than any other VPN I used to use before even when selecting some of the far VPN servers. Switching servers was smooth and with no errors. I use different ISPs, Comcast is usually hard on accepting VPN connections (using some other services) with NordVPN, never failed to connect. It is doing what a VPN is supposed to do. It is indeed fast and secure (did some tests) but it would be better if it is shipped with a small USB drive that contains the software. I understand that having to download the software is guaranteeing having the latest version but I believe it would be better and more secure if the software/app was delivered in the box. Chrome extension is good. Running fine with all websites. Even though I prefer to secure the whole connection and not just using a proxy. I always recommend using a VPN. Not any VPN but something you can trust (not selling your data). If you need one with acceptable/good price, NORD VPN is a way to go.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Simplified Powerful VPN Protection
- July 2, 2018[This review was collected as part of a promotion.] The NordVPN client provides simplified powerful VPN protection that follows you everywhere you go. The client is easy to install, and the configuration is very simple. It only takes a few minutes to complete the entire process. Install the VPN client, activate your subscription and enable VPN. There are a few specific features that makes NordVPN exceptional. One feature is that the VPN protection can scale out very easily by making your router the connection endpoint. Using this method, all devices connected to the router are protected by encrypted traffic from the device to the destination on the public internet. The other amazing feature is the Kill Switch function. With this enabled, you device blocks network traffic to/from your device anytime the VPN connection drops. You can turn this feature on/off as desired. The Kill Switch can aid in assuring you connection is protected especially when in public places like airports, coffee shops, etc. The only limitation I experienced with the NordVPN is the bandwidth with on gigabit networks. The maximum bandwidth I could achieve was approximately 50Mbps while on the VPN. If you are on a gigabit network, that is a drastic reduction is throughput, but it is still fast enough to stream UHD movies clearly, and game online, etc. Certainly not a show stopper in my opinion, as protecting your data is more important than raw throughput, and even with a dedicated hardware appliance, it would be difficult to achieve gbps speeds at line rate on a VPN. I would definitely recommend the NordVPN. I am getting it for my parents/family and renewing my subscription after the 1 year subscription is over.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great features and easy to use.
- July 2, 2018[This review was collected as part of a promotion.] This is the first time I’ve used a paid piece of VPN software to control the identity of my browsing. I’ve used the (free) tor browser before, as well as running a Tails VM off of a thumb drive to play around with the Dark Web. Tor browser was easy enough to use, but bookmarks and whatnot don’t make sense if you want to hide what you’re doing, plus there are some interesting things you can find there. Now NordVPN is a piece of software that installs without a hitch on ChromeOS and Android, as well as MacOS, Windows and other platforms using the quite simple OpenVPN software like you were connecting into the office with a Linux laptop. The nordvpn.com account portion was easy enough to do, even with an already existing login/password; just go to the URL in the paperwork inside the box & use your existing credentials to have the annual plan activated with the provided code. My first few uses of the software showed my ‘net speeds dip from 130Mb/s to ~ 260Kb/s -- which wasn’t good AND it was in the US like me. I disconnected and switched countries in the App and over to the UK I went and up to 65Mb/s - much better. Other cool features with NordVPN, is the Double VPN (Netherlands -> Russia, for example) as well as Onion Over VPN -- to get to the Hidden Wiki, for example. Onion Over VPN skirts the need to use tor browser, for example & you can use whichever insecure browser you want like ( ::cough:: Chrome ::cough:: ) or move to something a little more privacy-centric like the DuckDuckGo browser. I like the software and it doesn’t seem to bloat me up, whether or not it kills my battery, is tough to say. This is because I rarely do the same activities, use the same apps, etc, to be able to make a solid call. Do I recommend this? Sure! Will I renew after the year? Maybe, it all depends on the discounts thrown towards someone to renew.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.