Customer Reviews

Highly recommended as a landline substitute. Sound is as good as our landline. I installed the Ooma Telo on our four port modem instead of the router, which is supposedly a preferred architecture. I couldn't get it to function until our Internet Service Provider set up an additional MAC address so that the router and Ooma Telo could be connected to the modem. I have requested that our existing landline number be ported and are only part way through this process. Ooma Telo keeps us posted of the porting status. I have contacted Ooma Telo a few times via their chat feature and find their customer support to be very good. So far, so good.

[This review was collected as part of a promotion.] my family has been using this brand of viop for years! great pricing and overall just a great company.

[This review was collected as part of a promotion.] I had one of the first ones and it lasted 5 years. I love all the improvements and the fact that you can connect an ooma hd2 handset to it as a primary line without extra wifi or Bluetooth adaptersis a plus. Crystal clear calls and I use it as a pass through to the internet to my Xbox one to prevent quality of call issues.

[This review was collected as part of a promotion.] The Ooma system is easy to set up and easy to use. Plus all you pay are taxes every month and a $1 911 fee that totals less than $10 per month! And with the Ooma app you can use your home phone on your cell phone! I love it!

[This review was collected as part of a promotion.] When my 2 year contract expired with Comcast I was looking for a way to save some money. I found this Ooma system online and liked what I was reading. Almost seamless installation, had it up and running with the hour. Ported my old phone number and it took less than a week to be approved by Comcast. Only issue as during your trial period of the Premier service (which we passed on) your temporary assigned phone number you get when you first install shows up as your phone number on caller ID. This confused family and friends initial thinking it was a telemarketers calling. Dropped my phone bill from $35 to $5.34 a month with the same service.

[This review was collected as part of a promotion.] I have been very frustrated with a regular service provider and was looking for an alternative to keep my landline. I had done research and was told the Ooma system would be a good alternative. Very poor sound quality. Always feel like I'm talking through a tin can. Lots of problems getting it set up as they did not drop the initial number and had many many problems. Still keeping my landline but trying to finally transition to only cell service. I think having this ooma System will finally forced me to get rid of my landline after 35 years. It dropped many important calls and sometimes takes two or three dialings just to get through. Not happy

[This review was collected as part of a promotion.] Great product, good service. Ported old number to Ooma. Friends have been using Ooma for years. Stopped cable in the past, never liked COX. Finally got optical fiber, stopped DSL. Happy camper.

[This review was collected as part of a promotion.] The call quality is awesome. I picked this over the other services (Magic Jack, vonage, etc) because there is no monthly fee. Don't be lured in by magic jack with 1 year free....think big picture (no monthly fee for the rest of your life!). In addition, Magic Jack said that it might not be able to call some rural areas and I have a lot of family in very rural areas. The one minor annoying thing is the blue light that is on the device its self. The light is always shining so it is a little annoying when it is night time. And you must dial 1 before the area code on any number or you will call some other ooma customer that has the same number

[This review was collected as part of a promotion.] Obviously an open box sold as new. The box was falling apart. Device works so keeping it, but should not have had to pay full price

[This review was collected as part of a promotion.] I was so freaking sick of paying the cable company I couldn't wait to cut the cord. Iv'e have ooma for about (5) weeks I love it. I just have to figure out what I have to do so that I am able to fax. Other then that who can complain about paying $5.47 a month not me, Also you get (2) phone numbers which I don't need you do pay a tad bit more for that but not much. Having and extra phone number is good if you have kids. But it's just me I would have given it (5) stars but since it's a little tricky for me when it comes me being able to send a fax which I haven't figure it out yet , Yes I would recommend ii and I was able to keep my phones