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Overview

This is a Geek Squad Certified Open Box Product. See below for more information.

Engineered to be the world’s most powerful professional wireless headsets.
Geek Squad Open Box

Open Box - Jabra Engage 75 SE On-Ear Noise Cancelling Wireless Convertible Headset with Mic (9655-583-125)

Brand: Jabra
Model: 9655-583-125
Web Code: 19319549
Sold and shipped by Best Buy

Available for deliveryAvailable to ship

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Return Policy

30 days to return or exchange

Condition: Unopened, no signs of use

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Headset
  • 3 Sets Of Eargels
  • Earhook
  • Head Band
  • Phone Adapter Cable
  • Neckband
  • User Documents
  • Headset Base Unit
  • Power Supply
  • USB-C To USB-A Cable

This Geek Squad Certified Open Box product:

  • Has been thoroughly tested and certified by a Geek Squad agent
  • Is in mint condition and verified to be cosmetically flawless
  • Includes a full warranty and all its original accessories
  • Qualifies for Best Buy's no-hassle return policy

Product Information:

Better customer connections.

Industry-leading wireless performance.

Work away from the desk and still maintain a wireless connection that won’t let you, or your customers, down.

Up to 150 meters / 490 feet DECT wireless range

Up to 3 times more users in the same office space

Enjoy superior sounding calls, even in busy offices with many wireless devices.

Hear the difference compared to other wireless headsets facing density issues.

Use as a corded headset

Enjoy the best of both worlds, with the option to work wirelessly or corded. Use a regular USB-C cable or choose a recommended Jabra USB cable accessory to work corded.

Enhance customer experience.

Crystal-clear calls.

Advanced noise-cancelling microphone and enhanced speakers deliver crystal-clear calls even in noisy offices.

Meets Skype for Business Open Office requirements.

Constant sound levels throughout the day.

Keep the sound level at a comfortable and consistent level throughout the day. Simply set the volume on your headset to your preferred level, and every call will be initiated at the desired sound level for all day comfort

Takes security in wireless calls to the next level.

Patented pairing. 256-bit AES encryption. 128-bit authentification. DECT Security Level C.

Increase productivity.

Less interruptions.

The busylight acts as a do-not-disturb sign for colleagues.

All day battery life.

Up to 13 hours' talk time - and when you do need to charge, the fast charge feature powers the headset to 40% in just 30 mins.

Increase availability for calls.

Connect to up to five devices at once.

You can connect to desk phone, softphone, analog phone, and 2 Bluetooth devices.

Modern base, small footprint.

Intuitive touchscreen base for ease of use, showing connected devices, battery life and call controls.

Seamless call experience.

Premium usability and build.

Easily answer and end calls, mute and adjust volume using the intuitive controls on the headset.

Rich call analytics

The Jabra Engage wireless headsets leverage Jabra software* to enable IT managers to drive customer satisfaction with data driven decisions.

Use Jabra SDK for:

• Background noise levels

• Audio exposure

• Speech analytics

• Busylight customization

• Headset interaction logging

Use Jabra Xpress for:

• Background noise levels

• Audio exposure

Hearing Protection

Jabra Engage Wireless features high levels of hearing protection which is key for heavy users. This includes PeakStop which eliminates potentially harmful sudden sound spikes; Intelligent Acoustic Shock protection which removes potentially harmful sounds; and IntelliTone 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Engineered to deliver more power for your conversations.

40 engineers spent more than 115,000 hours in Research and Development to create the world's most powerful professional wireless headset, registering 4 unique patents to Jabra in the process.

Wireless headset ROI calculator

Unleashing your callcenter agents with wireless headsets is a good investment. Not only will agents feel better equipped to manage and close their customer conversations more effectively, they will also feel more self-reliant.

Wireless headsets will also compliment your agent retention strategy, since we know from experience this is a lever for higher employee satisfaction.

At one with the universe (of phones and platforms)

Our contact center headsets plug-and-play with over 10,000 traditional desk phones. They’re also compatible with most softphone web clients and contact center platforms including Cisco, Avaya, and Genesys Cloud. Wherever you’re at in your digital transformation, we’ll meet you there. See which of our headsets work with your phones or platform in our compatibility guide.

Product Condition
Geek Squad Open Box
Primary Headset Usage
Telephone Communication
Professional Grade
Yes
Noise Cancelling
Yes
Wireless
Yes
Truly Wireless
No
Bluetooth
Yes
NFC Ready
Yes
Effective Wireless Range
100 m
Headphone Style
On-Ear
Weight
21 g
Sleep Aid
Yes
Wireless Talk Time
9 h
Charge Time
1.5 h
Cord Length
Not Applicable
Plug Material
Not Applicable
Plug Size
Not Applicable
Plug Shape
Not Applicable
Power Source
Rechargeable Lithium-Ion Battery

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.