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Overview

This is a Geek Squad Certified Open Box Product. See below for more information.

Accomplish your tasks efficiently with the Microsoft Surface touchscreen Copilot+ PC laptop. Featuring a Qualcomm processor and 16GB of RAM, it delivers smooth and fast performance. A 512GB solid state drive provides fast and efficient file storage. Integrated Wi-Fi and Bluetooth 5.3 ensure seamless and reliable wireless connectivity.
Geek Squad Open Box

Open Box - Microsoft Surface Laptop 13.8" Touchscreen Copilot+ PC Laptop -Dune (Qualcomm/16GB RAM/512GB SSD) -2024 - Bilingual

Brand: Microsoft
Model: ZGP-00027
Web Code: 19505980
Sold and shipped by Best Buy

Available for deliveryAvailable to ship

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Best Buy Protection Plan

Return Policy

30 days to return or exchange

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Laptop
  • QSG
  • Safety & Warranty documents
  • 39W PSU

This Geek Squad Certified Open Box product:

  • Has been thoroughly tested and certified by a Geek Squad agent
  • Is in mint condition and verified to be cosmetically flawless
  • Includes a full warranty and all its original accessories
  • Qualifies for Best Buy's no-hassle return policy

Product Information:

  • Qualcomm processor with 16GB LPDDR5x RAM delivers efficient, fast performance for smooth multitasking and responsive computing
  • 512GB solid state drive offers reliable storage space with fast read and write speeds
  • 13.8-inch touchscreen with 2304 x 1536 resolution delivers vibrant visuals and responsive touch control for an immersive and intuitive user experience
  • Integrated Wi-Fi and Bluetooth 5.3 provide fast, reliable wireless connectivity for seamless internet access and effortless device pairing
  • Two USB-C (USB4), one USB-A 3.1, and a Surface Connect port offer versatile connectivity for fast data transfer, peripheral support, and convenient charging options
  • Copilot+ PC offers smart AI features to help you multitask and stay productive with ease (availability of Copilot+ PC features varies by device and market)
  • Preinstalled with Windows 11 Home operating system that features easy user interface, enhanced performance, and improved security
Windows EOS

Let’s move forward together with Windows 11.

Product Condition
Geek Squad Open Box
Copilot+ PC
Yes
Year of Original Release
2024

Display

Screen Size
13.8 in
Native Screen Resolution
2304 x 1536 (201 PPI)
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
Touch

Processor

Processor Type
Qualcomm

Storage & Memory

Solid-State Drive Capacity
512 GB
RAM Size
16 GB
RAM Type
LPDDR5x
Intel Optane Memory
16 GB

Graphics

Graphics Processing Unit Type
Integrated GPU
Graphics Card
Available after Announce
Video Memory Configuration
Integrated
Wireless Display (WiDi) Capable
Yes
VR Ready
No

Inputs & Outputs

Card Reader
N
USB Ports
2 x USB-C with USB4; 1 x USB-A 3.1
Display Ports
USB-C; Surface Connect
Digital Audio Output
No
HDCP Compliant
Yes

Networking

Ethernet Port
No
Integrated Wi-Fi
Yes
Integrated Bluetooth
Bluetooth 5.3

Power

Battery Type
Lithium Ion
Battery - Number of Cells
6
Battery - Capacity
4755 mAh

Software

Pre-loaded Operating System
Windows 11 Home
Operating System Language
Bilingual

Physical Features

External Controls & Buttons
Power; F-row; Volume; Copilot key
Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Dune
Dimensions (cm)
23.88 (W) x 5.59 (H) x 32.00 (D) cm
Dimensions (in)
9.4 (W) x 2.2 (H) x 12.6 (D) in
Weight
2.43 kg
Weight (lbs)
5.36 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.