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Overview

Warranty for this product provided through the seller. Please contact the seller directly on your My Orders page to initiate a Warranty claim. Do not contact the manufacturer.
Open Box

Open Box - Motorola Moto G 5G (2025) 128GB - Forest Gray - Unlocked

Model: XT2513
Web Code: 19338607
Sold and shipped by | 4.9 seller rating (1,340 reviews)

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Seller Return Policy

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Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.