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Overview

This is a Geek Squad Certified Open Box Product. See below for more information.

Maximize your productivity on the go with the Samsung Galaxy Book5 Pro 360 16-inch touchscreen laptop. Powered by Intel Core Ultra 7 processor and 16GB RAM, it delivers smooth multitasking and enhanced performance. The 512GB solid state drive provides ample space for all your files and media.
Geek Squad Open Box

Open Box - Samsung Galaxy Book5 Pro 360 16" TS CoPilot+ PC Laptop (Intel Core Ultra 7 - 256V/16GB RAM/512GB SSD)

Brand: Samsung
Model: NP960QHA-KG2CA
Web Code: 18884441
Sold and shipped by Best Buy

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Available for deliveryAvailable to ship

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Best Buy Protection Plan

Return Policy

30 days to return or exchange

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Power Adaptor
  • Data Cable
  • S-Pen
  • Quick Start Guide

This Geek Squad Certified Open Box product:

  • Has been thoroughly tested and certified by a Geek Squad agent
  • Is in mint condition and verified to be cosmetically flawless
  • Includes a full warranty and all its original accessories
  • Qualifies for Best Buy's no-hassle return policy

Product Information:

  • Powered by an Intel Core Ultra 7 — 256V processor and 16GB RAM, this laptop allows you to manage all your tasks smoothly
  • 512GB solid state drive provides plenty of storge for your files, media, and apps
  • 16-inch AMOLED touchscreen display, with a resolution of 2880 x 1880 and a 120Hz refresh rate, delivers vibrant visuals
  • Integrated Wi-Fi 7 / 802.11 a/b/g/n/ac/ax/be ensures reliable wireless connectivity
  • Enjoy up to 25 hours of battery life, so you can stay powered through long weekdays or travel without constantly recharging
  • MicroSD card reader, USB-A port, and HDMI 2.1 display port offer multiple options for connecting external devices
  • Includes an S Pen for convenient touch interaction, great for note-taking, drawing, and more
  • AI-powered experiences unlock a new way to boost work and creativity
  • The upgraded quad-speaker system delivers rich audio
  • Convertible design allows you to flip the device into different forms for convenience
  • Preinstalled with Windows 11 operating system that features easy user interface, enhanced performance, and improved security
Product Condition
Geek Squad Open Box
ENERGY STAR certified
Yes
Copilot+ PC
Yes
Year of Original Release
2024

Display

Screen Size
16 in
Display Technology
AMOLED
Screen Resolution
2880 x 1800
Native Screen Resolution
Screen Refresh Rate
120 Hz
Touchscreen Display
Yes
Convertible/Hybrid Display
Yes
Other Display Features
Anti-Reflective coating

Processor

Processor Type
Intel Core Ultra 7 - 256V
Intel Evo Edition
Yes
Processor Cores
8
Processor Speed
4.8 GHz
Processor Cache
12MB

Storage & Memory

Solid-State Drive Capacity
512 GB
RAM Size
16 GB
RAM Type
LPDDR5X

Inputs & Outputs

Card Reader
MicroSD
USB Ports
USB-A
Display Ports
HDMI 2.1
HDCP Compliant
Yes

Networking

Integrated Wi-Fi
WiFi 7 / 802.11 a/b/g/n/ac/ax/be

Power

Battery Type
74Wh Lithium Ion
Battery Life
24 h
Battery - Number of Cells
4
Battery - Capacity
4762 mAh

Software

Pre-loaded Operating System
Windows 11
Operating System Language
Bilingual

Physical Features

Webcam
2M,1080P
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Moonstone Grey
Dimensions (cm)
35.54 (W) x 1.28 (H) x 25.22 (D) cm
Dimensions (in)
13.99 (W) x 0.5 (H) x 9.93 (D) in
Weight
1.69 kg
Weight (lbs)
3.73 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .