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Overview

This is a Refurbished product in Excellent condition.

It has been tested for 100% functionality, carefully cleaned, and has few to no visible signs of wear. Includes 1-year warranty.

Freo Z Ultra sees everything in HD color with dual 1600x1200 cameras and dual-chip AI, enabling real-time cleaning decisions. It avoids 120+ objects, features 12,000Pa suction, a quiet self-empty station, and dual 1.2kg-pressure mops—delivering flawless floors with minimal noise.
Refurbished Excellent

Refurbished (Excellent) - Narwal Freo Z Ultra Robot Vacuum & Mop, 12000Pa, AI Obstacle Avoidance, Tangle-Free Brush, Self-Empty & Self-Washing Dock, Hot Water Mop Wash, EdgeSwing

Model: CX1 Freo Z Ultra
Web Code: 20115992
Sold and shipped by | 5.0 seller rating (1 review)

Sale ends: *

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

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Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Robot × 1 (including dust collection box × 1, mopping module × 2)
  • Base station × 1 (including cleaning base × 1, clean water tank × 1, dirty water tank × 1)
  • Side brush × 2
  • Base station power cord × 1
  • Cleaning Tray×1
  • Floor detergent × 1
  • Base station dust bag × 2
  • Baseboard cleaning module × 1
  • Baseboard rag × 3
  • Dust bin filter × 1
  • Extension ramp × 1
  • Replaceable insert bin × 1.

Clean Before You Even Notice – Dual 1600x1200 HD cameras and dual chips let Freo Z Ultra see everything in high-definition color and evaluate surroundings with groundbreaking AI to make real-time cleaning decisions.

Advanced Obstacle Avoidance – Dual cameras and onboard AI recognize over 120 objects to closely avoid obstacles while maximizing coverage. Hazards like pet accidents are avoided by 150mm, while furniture legs and safe objects are cleaned within 8mm. It even reacts to unexpected dangers as they appear.

Real-Time Cleaning Decisions – By identifying dirt, dual-chip AI deploys suction or mopping accordingly. Dust triggers suction; liquid triggers mopping with suction off, eliminating dirt and dustbin smells. For big messes, it uses a matrix pattern (horizontal and vertical) until floors are flawless.

Ultra Quiet Self-Empty Station – The docking station quietly cleans and maintains Freo Z Ultra. AI detects mop contaminants and washes between 104°F–140°F to avoid scorching while flushing grease, then reaches 167°F for hygienic cleaning. A 2.5L dustbag holds 120 days of compressed self-emptying dirt, with a self-cleaning and drying system to prevent odors.

Tornado Suction, Breezy Sound – Industry-leading 12,000Pa suction at low noise pairs with a certified tangle-free brush for consistent performance. It lifts dirt and pet hair from carpets and crevices, cleans up to walls with EdgeSwing, and includes a baseboard cleaning module to remove overlooked dirt from vertical baseboards.

Leaves Floors Shining – Dual mops press down with 1.2kg of force and scrub at 180 RPM to remove stubborn stains. Triangular mop heads reach edges without leaving streaks. Waste water is analyzed to confirm cleanliness—if not flawless, Freo Z Ultra keeps cleaning until it is.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

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Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Vacuums & Floor Care
Return/Exchange Period
30 days
Condition
Opened