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Overview

This is a Refurbished product in Excellent condition.

It has been tested for 100% functionality, carefully cleaned, and has few to no visible signs of wear. Includes 1-year warranty.

The Sony WH-1000XM5 over-ear headphones deliver distraction-free listening with active noise cancelling and soft leather cushions for all-day comfort. Enjoy powerful audio with professional-quality DSEE drivers and connect easily to your devices for seamless hands-free calls. Intuitive voice assistant support makes everyday use simple.
  • Over-ear design with soft leather cushions for lasting comfort
  • Active noise cancelling creates a focused listening environment
Refurbished Excellent

Refurbished (Excellent) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Brand: Sony
Model: STP-WH1000XM5/B-B
Web Code: 17479334
Sold and shipped by | 4.0 seller rating (48 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

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Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What you need to know
  • Over-ear headphones designed for immersive listening and comfortable all-day wear
  • Active noise cancelling blocks outside distractions for deeper audio enjoyment
  • Soft leather ear cushions provide comfort during extended use
  • Built-in microphone and up to 30-hour wireless talk time for clear, hands-free calls
Audio Performance & Sound Quality
  • Newly developed DSEE driver delivers powerful, professional-quality audio
Noise Control
  • Active noise cancelling technology ensures distraction-free listening
Fit, Comfort & Design
  • Soft leather ear cushions offer all-day comfort
Battery Life & Charging
  • Up to 30-hour wireless talk time supports lengthy usage
Calls & Microphones
  • Built-in microphone enables crystal-clear, hands-free calling
Connectivity & Smart Features
  • Bluetooth connectivity allows for easy wireless connection to compatible devices
  • Amazon Alexa and Google Assistant voice assistants enable seamless operation
Included Accessories
  • Includes a USB cable, headphone cable, and a case (accessories are third party replacement parts)
Disclaimer
  • Does not come with original packaging, and accessories are third party replacement parts

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

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Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.