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Overview

This is a Refurbished product in Fair condition.

It has been tested for 100% functionality, carefully cleaned, and has visible signs of wear or scratches. Includes a minimum 90-day warranty.

Refurbished (Fair) - Samsung Galaxy Book5 Pro 360 / Intel Core Ultra 7 256V/ 16GB RAM / 1TB SSD / 16-in WQXGA+ AMOLED TS Display / Win 11 (MISSING PEN)
Refurbished Fair

Refurbished (Fair) - Samsung Galaxy Book5 Pro 360 / Intel Core Ultra 7 256V/ 16GB RAM / 1TB SSD / 16-in WQXGA+ AMOLED TS Display / Win 11 (MISSING PEN)

Brand: Samsung
Model: NP960QHA-KG3CA
Web Code: 20105947
Sold and shipped by | 4.2 seller rating (6,310 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What you need to know

Preinstalled Windows 11 has an easy interface and enhanced performance

Intel Core Ultra 7 — 256V processor with 16GB RAM and 1TB SSD handles demanding tasks

16-in AMOLED touchscreen with 2880 x 1880 resolution and 120Hz refresh rate

Up to 25 hours battery life for long work or travel days

Wi-Fi 7 support for reliable high-speed wireless connectivity

Performance & Storage

Intel Core Ultra 7 — 256V processor and 16GB RAM let you manage tasks smoothly

1TB solid state drive provides plenty of storage for files, apps, and media

Display

16-inch AMOLED touchscreen with 2880 x 1880 resolution and 120Hz refresh rate delivers vibrant visuals

Battery & Power

Enjoy up to 25 hours of battery life without constantly recharging

Ports & Connectivity

Integrated Wi-Fi 7 / 802.11 a/b/g/n/ac/ax/be ensures reliable wireless connectivity

microSD card reader, USB-A port, and HDMI 2.1 display port offer multiple ways to connect external devices

Keyboard & Trackpad

Includes an S Pen for convenient touch interaction—great for note-taking, drawing, and more

Performance Features

AI-powered experiences unlock new ways to boost work and creativity

Upgraded quad-speaker system delivers rich audio

Convertible design allows you to flip the device into different forms for convenience

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Ontario (Remote)
  • Quebec (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product