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Overview

This is a Refurbished product in Fair condition.

It has been tested for 100% functionality, carefully cleaned, and has visible signs of wear or scratches. Includes a minimum 90-day warranty.

The Sony WH-1000XM5 over-ear noise cancelling Bluetooth headphones help you focus on what matters with effortless comfort, advanced noise control, and easy voice assistant access for all your listening. Enjoy rich sound and clear calls, supported by innovative features that upgrade every moment.
  • Over-ear design with soft leather cushions for lasting comfort
  • Active noise cancelling adapts to your environment
This description was generated by AI and reviewed for accuracy.
Refurbished Fair

Refurbished (Fair) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Brand: Sony
Model: WH1000XM5/B
Web Code: 17724908
Sold and shipped by | 4.2 seller rating (6,156 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Headphones
  • Case
  • USB Cable
  • Headphone Cable
What you need to know
  • Over-ear headphones designed for all-day music, work, and travel
  • Active noise cancelling blocks distractions for an immersive experience
  • Lightweight with soft leather ear cushions for comfortable extended use
  • Built-in microphone supports hands-free calls and voice assistant access
  • Refurbished (Fair): inspected to ensure 100% functionality, with visible signs of wear, and includes all required accessories, generic packaging, and a minimum 90-day warranty
Audio performance & sound quality
  • Specially designed 30mm driver unit delivers powerful, well-balanced audio
  • 360 Reality Audio and the Sony Headphones Connect app create a more immersive sound space
Noise control
  • Two processors manage multiple microphones for precise noise cancelling
  • Auto NC Optimizer automatically adjusts noise cancelling based on fit and environment
  • Sound isolating ear cups further block out ambient noise
Fit, comfort & design
  • Soft leather ear cushions provide a comfortable fit for long listening sessions
Battery life & charging
  • Includes USB cable for hassle-free charging
Calls & microphones
  • Built-in microphone ensures clear voice calls
Connectivity & smart features
  • Bluetooth enabled for wireless listening
  • Compatible with Google Assistant, Amazon Alexa, and Siri for effortless control
  • App enabled for further customization through the Sony Headphones Connect app
Included accessories
  • Includes USB cable, headphone cable, and a foldable carrying case
This description was generated by AI and reviewed for accuracy.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Ontario (Remote)
  • Quebec (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.