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Overview

This is a Refurbished product in Good condition.

It has been tested for 100% functionality, carefully cleaned, and has light signs of wear or micro-scratches. Includes a minimum 90-day warranty.

The Sony WH-1000XM5 over-ear noise cancelling Bluetooth headphones let you immerse yourself in your music and calls, with advanced noise control and all-day comfort. Enjoy superior audio powered by a custom 30mm driver and easy voice assistant access for effortless everyday use.
  • Over-ear design with soft leather ear cushions for lasting comfort
  • Active noise cancelling adapts to your environment
This description was generated by AI and reviewed for accuracy.
Refurbished Good

Refurbished (Good) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Brand: Sony
Model: WH1000XM5/B
Web Code: 18619959
Sold and shipped by | 4.4 seller rating (58 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Headphones
  • Case
  • USB Cable
  • Headphone Cable
What you need to know
  • Over-ear headphones designed for all-day comfort and focused listening
  • Active noise cancelling blocks background noise for distraction-free sound
  • Lightweight design with soft leather ear cushions for everyday wear
  • Built-in microphones support easy access to Google Assistant, Alexa, and Siri
Audio Performance & Sound Quality
  • 30mm driver units provide powerful, clear audio for music and calls
  • 360 Reality Audio and the Sony Headphones Connect app deliver an advanced personal optimization algorithm for a more immersive listening experience
Noise Control
  • Two processors with multiple microphones deliver precise noise cancelling
  • Auto NC Optimizer automatically adjusts noise cancelling based on wearing conditions and environment
  • Sound-isolating seal enhances passive noise blocking for a peaceful experience
Fit, Comfort & Design
  • Over-ear design with soft leather ear cushions supports all-day comfort
  • Lightweight build offers comfort without unnecessary bulk
Calls & Microphones
  • Built-in microphones let you take calls with exceptional clarity
Connectivity & Smart Features
  • Bluetooth 5.2 wireless connectivity ensures strong, reliable connections
  • Compatible with Google Assistant, Amazon Alexa, and Siri for hands-free operation
  • App enabled via the Sony Headphones Connect app for personalized settings
Included accessories
  • Includes a USB cable, headphone cable, and carrying case for portable convenience
This description was generated by AI and reviewed for accuracy.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.