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Overview

This is a Refurbished product in Good condition.

It has been tested for 100% functionality, carefully cleaned, and has light signs of wear or micro-scratches. Includes a minimum 90-day warranty.

The Sony WH-1000XM5 over-ear noise cancelling Bluetooth headphones let you immerse yourself in powerful audio and clear calls without distraction, thanks to advanced noise cancelling and personal optimization. Enjoy all-day comfort and quick access to voice assistants for effortless control.
  • Over-ear headphones designed for distraction-free listening and calls
  • Up to 30 hours of battery life for extended use
This description was generated by AI and reviewed for accuracy.
Refurbished Good

Refurbished (Good) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Brand: Sony
Model: WH-1000XM5
Web Code: 18911221
Sold and shipped by | 4.4 seller rating (58 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

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Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What you need to know
  • Over-ear headphones built for comfort during long listening sessions
  • Active noise cancelling technology blocks out distractions for focused audio
  • Soft leather ear cushions provide all-day wearing comfort
  • 30-hour battery delivers extended listening without frequent recharging
Audio Performance & Sound Quality
  • Specially designed 30mm driver unit delivers superior sound quality for all your entertainment
  • Newly developed DSEE driver delivers powerful audio
  • 360 Reality Audio and the Sony Headphones Connect app provide advanced personal optimization for an immersive sound space, distance, and height
Noise Control
  • Two processors control multiple microphones for advanced noise cancelling
  • Auto NC Optimizer automatically adjusts noise cancelling based on wearing conditions and environment
Fit, Comfort & Design
  • Over-ear headphones feature soft leather ear cushions for comfort
Battery Life & Charging
  • Enjoy music and calls longer with a 30-hour battery
  • Quick Charge feature provides 3 hours of use from a 3-minute charge, 5 hours from a 10-minute charge
Calls & Microphones
  • Professional-quality headphones provide exceptional call clarity
Connectivity & Smart Features
  • Bluetooth wireless connectivity for cable-free operation
  • Google Assistant, Amazon Alexa, and Siri voice assistants for easy operation
  • Includes USB cable, headphone cable, and foldable carrying case
This description was generated by AI and reviewed for accuracy.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.