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Overview

This is a Refurbished product in Good condition.

It has been tested for 100% functionality, carefully cleaned, and has light signs of wear or micro-scratches. Includes a minimum 90-day warranty.

The Sony WH-1000XM5 wireless noise cancelling headphones are designed to deliver high-resolution audio with industry-leading noise cancellation, so you can focus on your music or calls wherever you are. Enjoy crisp, distraction-free listening and experience intuitive touch controls for effortless everyday use.
  • Over-ear headphones ideal for travel, commute, and focused listening
  • Up to 30 hours of wireless listening time per charge
This description was generated by AI and reviewed for accuracy.
Refurbished Good

Refurbished (Good)Sony Wireless Noise Cancelling Headphones - Black (WH-1000XM5/B)

Brand: Sony
Model: WH-1000XM5/B
Web Code: 19825027
Sold and shipped by | 3.9 seller rating (99 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

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Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What you need to know
  • Over-ear headphones designed for immersive listening on the go
  • Active noise cancelling blocks sounds from airplane noise to peoples' voices
  • Advanced call technology ensures you hear and are heard clearly
Audio Performance & Sound Quality
  • Engineered for exceptional high-resolution audio quality for music lovers
  • Specially designed driver unit enhances the listening experience
Noise Control
  • Industry-leading noise cancellation uses eight microphones and two processors for distraction-free listening
  • Ambient sound mode available via touch control so you can hear your surroundings as needed
Fit, Comfort & Design
  • Collapsible case saves space and can be made up to 40% thinner for travel
Battery Life & Charging
  • Up to 30 hours of battery life supports long listening sessions
  • Delivers 3 hours’ worth of listening from just a 3-minute charge with an optional USB-PD compatible AC adapter
Calls & Microphones
  • Precise Voice Pickup technology helps you hear and be heard clearly on calls, even in windy conditions
  • Wind noise reduction increases clarity for conversations
Connectivity & Smart Features
  • Intuitive touch controls let you switch between noise cancelling and ambient sound, play music, skip tracks, and adjust volume
  • Voice assistant support allows you to activate Google Assistant or Alexa hands-free for music, notifications, and more
  • Quick Access enables Spotify playback with two or three taps, no phone needed
  • Fast Pair makes Bluetooth connection fast and simple
  • Safe listening lets you check sound pressure data and receive OS notifications when audio levels are too high
This description was generated by AI and reviewed for accuracy.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.