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Overview

Get your printer working properly with help from a Geek Squad Agent. An Agent will remotely connect to your computer to identify and resolve common printer issues, configure settings, and ensure your printer is connected and ready to use.Before purchasing this service, connect with an Agent at GeekSquad.ca to make sure this is the right solution for you.

Remote Printer Troubleshooting or Setup

Web Code: 19843327
Sold and shipped by Best Buy

Sold out online

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Return Policy

Not eligible for return

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Low Price Guarantee

Find a lower price anywhere else, we'll gladly match it. Exclusions apply.

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Manufacturer's Warranty

Check with the manufacturer for details or add Best Buy Protection for extra coverage.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What’s included

  • Diagnosis and resolution of common printer issues, including connectivity, print queue errors, and error messages
  • Help with wireless or wired printer setup to one computer to ensure your device is properly connected
  • Configuration of printer settings and driver installation or updates, as needed

How to prepare

  • Make sure your computer and printer are powered on
  • Have your computer login credentials ready for your Agent

How to start your service

  • Visit GeekSquad.ca and select “Chat with an Agent” to connect with a Geek Squad Agent. They’ll make sure you choose the right service for your needs and help you complete your purchase. Once you’re ready, the Agent will proceed with the service.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.