Customer Reviews

We bought a large number of these devices expecting to be able to interface a camcorder and it's audio, and use with zoom or teams. However, the device offers no audio pass through without the accompanying application. That is, this device will not show up as an audio device making it useless for our use case. Additionally, the drivers that are needed to use this device are not signed. Which makes installing it on our systems very challenging. This device is practically useless for streaming. Even the software they offer with it requires elevation of privileges to use because it's not signed.

I bought this from Amazon and it has been amazing! I had a minor issue when I first installed it but tech support helped me through it. What was amazing was I called them on a holiday and not only did they help me through it, the gentleman who helped me was really cool and professional...even though I was bugging him on a holiday! I haven't had a problem with it since! My only complaint is that it's not Mac compatible, but I knew that going in so I don't hold it against them...just maybe a suggestion for the near future considering the most common forms of video editing are done on Mac.

I was need to capture video from old VHS cassetes 20-25 years old and happy that found this device. It is privide maximum possible quality with S-Video in interface for S-VHS and VHS. StreamCatcher SW is quite simple and stable. Sometimes it is detect CopyRight protection via S-Video cable (is it possible?) and stop recording, but it was one time only. This solution works great! One point for SW update: it is not possible to move StreamCapture SW window from one monitor to another when using multiple monitors with PC. Why? :)

Very happy with this device, I purchased to convert analog (tape) media to digital files. Does a great job. I don't have a use for the streaming function. There is one thing I wish it did which would be an option to take an hdmi output from a high end camcorder and present it to windows like a webcam which could then be used for software like GoToMeetings, WebEx, MS Teams, and Skype. I know that is like asking an F22 fighter jet to do crop dusting but it still would be nice...

I was looking for something that might be able to record a specific HDMI output signal and so with the help of the excellent support staff at StarTech, and a little sleuthing of my own, I was able to accomplish that goal. All 3 things came together, the hardware, the support and some of my own initiative. The support staff spend over 45 minutes with me one day. If they can't figure out how to accomplish something with their hardware it probably can't be done.

I needed to order a replacement analog video adapter wire but after contacting them their support agents told me it's unavailable. For such an expensive product you would think they would have that available? I don't really want to spend $300 more on a whole new capture device. The Capture device suits me needs however it's just shame I can't use it for me needs now that I don't have an option to replace my missing adapter wire.

I have this device but it will no longer work with the old Streamcatcher software. So I downloaded the newest Streamcatcher software, but it will NOT install on my computer no matter how many times I try. Windows 10 Pro, 64 bit, Lenovo laptop. When I double-click the installer, nothing happens. Nothing happens whatsoever. A very brief "busy" circle of the mouse pointer, then nothing. Hopeless nonsense.

i have owned my usb3hdcap for a couple years now, it's really is nice to have all these inputs and support for many resolutions, one issue i have with the device is there is no linux support. because of this i have to keep a windows machine around just to use for capturing, i run linux on pretty much all my machines, can you please look into writing a linux driver for this card ?

I bought this device several years ago and encountered bad software issues in the past. But the latest software release is excellent, and a breeze to install (I uninstalled all old stuff first). As always, high quality recordings, but what's still missing is 'Pause recording", OBS can pause. Apart from that, best software ever.

This is a very good product. I have been using it for about 18 months. I did have to educate myself about how to use DirectShow with VLC. But the hardware is very good quality. Now I just need Startech to make one capable of 4K video capture. I will buy it when they do.