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Customer Reviews

ViscoLogic TRANCE 10 Inch Medium Firm Orthopedic TempControl Made in Canada Gel-Infused Memory Foam Queen Mattress, CertiPUR-US® Certified Foam, Queen

Ratings

3.1

Average rating based on 7 reviews

Rating Breakdown

3 reviewers rated this product 5 stars.

1 reviewers rated this product 4 stars.

0 reviewers rated this product 3 stars.

0 reviewers rated this product 2 stars.

3 reviewers rated this product 1 stars.

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Reviewer Recommendation

25%

Of the 4 reviewers who responded, 1 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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  • Customer rating: 5 out of 5 stars

    Firm and Cool

    Reviewed by Rick C - April 17, 2019

    I bought the mattress and the pillows from the same company. Pillows arrived in two days, however mattress took 4 days to arrive and took one more day to fully expand. I could clearly felt the temperature difference between my earlier no gel mattress and this one. I don't feel warm in this mattress.


  • Customer rating: 1 out of 5 stars

    Don't buy this mattress

    Reviewed by mach - January 9, 2023

    I wrote the review below. It looks very nice but upon inspection the quality is terrible. Aside from a 1x2 inch black stain that is on the bottom, the stitching is really bad. It honestly looks like it was stitched by a teenager with little to no prior knowledge of what they were doing. It's all over the place and on several places on the bottom edge it looks like they messed up, put material over it but didn't stitch the sides back up. This is on three different spots on the bottom edge. There is also white fluffy stuff sticking out like two inches from the stitching on the end. I'm not quite sure what to do because it took two weeks to get here and I literally just bought and set up a queen bed. If I had spent the "Original" price I would be furious. Thanks for wasting my time and money.

    No, I would not recommend this to a friend.
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  • Customer rating: 4 out of 5 stars

    Great looking mattress

    Reviewed by Mach - January 9, 2023

    I've just received it and will update in time. The mattress is gorgeous and I'm looking forward to trying it out. Initially, I was under the impression the mattress came dirty and there were a few large black smudges on the outside. Upon further inspection, it was actually on the most inside plastic layer. The box it came in was literally falling apart as well but nothing is damaged so I guess that's what matters.

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Very Good

    Reviewed by Rizwan - July 3, 2019

    Delivered in 5 days. It is firm.


  • Customer rating: 5 out of 5 stars

    Good

    Reviewed by Kunn - June 6, 2019

    Cool Comfortable and Firm Mattress. :)


  • Customer rating: 1 out of 5 stars

    Residual chemical odor is persistent

    Reviewed by pmd - December 27, 2025

    The mattress had a very powerful and irritating residual chemical odor which continued to be evident after more than three weeks of airing out in an unoccupied room. We were very disappointed since this chemical odor made the mattress essentially useless!

    No, I would not recommend this to a friend.
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  • Customer rating: 1 out of 5 stars

    Hard and super hard viscoelastic

    Reviewed by Peter - May 17, 2025

    Attention this mattress is hard. It seems that memory foam on the top is very hard and is not doing what is is suppose to do since is not enough elastic as compare to my other one. I have to put something soft on the top.

    No, I would not recommend this to a friend.
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