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Customer Reviews

Whirlpool 30" 19.7 Cu Ft French Door Refrigerator w/ LED Lighting (WRF560SMHV)-Black Stainless Steel

Ratings

4.3

Average rating based on 626 reviews

Rating Breakdown

337 reviewers rated this product 5 stars.

185 reviewers rated this product 4 stars.

59 reviewers rated this product 3 stars.

13 reviewers rated this product 2 stars.

32 reviewers rated this product 1 stars.

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Reviewer Recommendation

86%

Of the 540 reviewers who responded, 467 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The refrigerator offers good storage space and organization features, and many customers are satisfied with its overall performance and value. However, some have experienced issues with the freezer drawer, ice maker, and noise level. There are also concerns about the quality and durability of the shelves and drawers. While the majority of customers are happy with their purchase, a few have reported problems.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 4 out of 5 stars

    French Door fridge

    Reviewed by - 11 décembre 2023

    (This review was collected as part of a promotion.) Love the colour and the french doors, shelves could use more options of space between them then what is there now. There was plastic covering the whole unit we had to take off, but it went under the handles as well, and we have to take them off to get rid of oll the plastic, but don't have a hex key. I found it odd that a key was in package to level the doors, but not a hex key to get rid of the protective plastic.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Love the French Door

    Reviewed by - 15 avril 2024

    Refrigerator is a bit smaller than I wanted but it was what I could afford. I really wanted a French Door and an ice maker. I didn’t mind that the ice maker is in the freezer and not through the door. I only have one problem with it though, where the water comes out there is seam below that catches water and now is corroding. As it drips down it leaves a dirty spotty line. Drives me nuts because I can’t get it clean. I have only had this refrigerator for a year.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    A Time of Adjustments

    Reviewed by - 31 janvier 2021

    [This review was collected as part of a promotion.] While ordered in July, the refrigerator was only delivered on September 23, 2020. I have a narrow kitchen, and this model was one of a handful of refrigerators that would fit my space. The French doors and having the freezer on the bottom are great pluses for me. The half shelf is essential for me. I always have a pitcher of something on the shelf. This refrigerator holds less than my previous model. The shelves in the doors are essential. The bottom one will hold a half gallon of milk. I am still working on learning how to best arrange food items. I have never had a refrigerator with filters, so changing those will be an experience. I have arthritis in my hands, so I hope I can do it. The full size deli drawer is great.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    My New Refrigerator

    Verified BuyerReviewed by - 25 octobre 2020

    [This review was collected as part of a promotion.] I am adjusting to my new refrigerator. This frig is slightly bigger in size but holds less than my old one. Since my kitchen is narrow, I do like having the French doors. It is an adjustment to use all the the space effectively. I immediately took advantage of the half shelf, so I would have a place for a pitcher inside of the refrigerator. I like the convenience of having the food at eye level. Using crisper settings is new to me as is having a water filter and air filter that will need changing every 6 months. I am glad there is a reminder on the control panel. I do wish the doors opened wider for cleaning purposes. The freezer space is large, but I would prefer the drawer divider be optional. I am concerned that if the icemaker has problems, I will not be able to check it out easily. The icemaker is at the top of the freezer area in the back. Overall, I think this refrigerator will work out well for me.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 2 out of 5 stars

    Overflowing insulation makes it look like junk

    Reviewed by - 29 avril 2024

    [This review was collected as part of a promotion.] Sadly disappointed with the quality of this refrigerator. We purchased this one because it fit our space, was fingerprint resistant and matched our other appliances. However the ice machine did not work and instead dripped water into the freezer under the drawer. Additionally the foam insulation in the doors was overfilled, leaving oozing dried insulation visible on the top of the door. We were given a replacement refrigerator with a working freezer, but the foam was still overfilled. Really disappointed by the poor craftsmanship! Giving it two stars because despite all this, it's theoretically a good fridge for a smaller space. I sincerely hope they only messed up two refrigerators on the line and we got them both..

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Ice maker

    Reviewed by - 13 avril 2020

    [This review was collected as part of a promotion.] The ice maker in the icebox came off the hinged/ screw. Now very happy about this. I don't have the funds to repair it.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I feel so..fancy lol

    Reviewed by - 17 août 2025

    [This review was collected as part of a promotion.] I love this fridge! After almost 15 yrs of a side by side, I finally got this bottom freezer fridge. Its magical to me. I have kids and sometimes dig in the fridge in a rush, so having the door open signal is fantastic. Its just loud enough, and the sound is not obnoxious at all. I was initially worried because we keep alot of juices and tall items- but between the door and the slide in shelf is perfect to make the room you need. And the ice maker - clean-tasting and beautiful, half-moon shaped ice..love it. The sandwich drawer is great for snacks for the kids. I amsolutely love this fridge.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    The perfect fridge!

    Reviewed by - 30 janvier 2024

    [This review was collected as part of a promotion.] I have always bought whirlpool. I wanted a French door with bottom freezer but had to be 30” wide. This refrigerator was exactly what I was looking for. ! It fits in great and holds everything, easy to organize.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great features!

    Reviewed by - 12 mai 2018

    [This review was collected as part of a promotion.] I am so happy with my purchase. The 30" French door refrigerator was just what I needed for our small space. It is easily accessible and space in the door for milk, butter and condiments. It has plenty of space and love that I no longer have to bend or squat down to access the refrigerator. The freezer is also easily accessible and the ice bucket holds slot of ice and is great. This French door refrigerator is everything I was looking for in a refrigerator/freezer and it runs so quiet. We actually checked it a couple times just to make sure it was working. Super happy with our new whirlpool 30" French door refrigerator in black stainless!

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Perfect for our small home ... until crisper broke

    Reviewed by - 4 février 2025

    [This review was collected as part of a promotion.] So far the fridge is performing as advertised. The only concern I would point out is the water filter LED display doesn't seem to operate the way it's described in the user manual. The filter reset does show the water filter warning state (red) but it doesn't reset to its normal state (blue). Update .... a few days later now and we've started to fully utilize our new fridge and found the vegetable crisper drawer falls off its slide rail. You will find that if you place a few veggies in the drawer, the slide rail is too flimsy and the drawer falls off its slide.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.