Customer Reviews

[This review was collected as part of a promotion.] The refrigerator got delivered over a week ago and has not cooled below 44 degrees Fahrenheit since then. The freezer has done better, but still has not maintained 0 degrees. The finish of the doors is poor with scratches showing up as soon as it was unboxed, and worse when installed with door not even aligning properly closed. I have since requested a return of the product and am very disappointed in the quality of appliances today.

[This review was collected as part of a promotion.] I have had this refrigerator for about three weeks, received it 12/23/2021. It is working well so far. My Husband has already commented on how hard the ice cream is frozen. This refrigerator is a replacement for our Kenmoore (Amana) that we bought in 1999. My hope is that this one will last as long as that one did. I purposely bought this model because it has no ice maker or water in the door hoping to avoid any reason for things to go wrong. It has plenty of room in both the refrigerator and freezer. So much so that I wish they would have added a small cold cuts/cheese drawer like my previous frig had. My only dislike so far is that its shelves have limited adjust-ability. The shelves, there are three of them, slide into molded slots in the sides of the frig with only one extra slot. The refrigerator would be way more functional if they had installed the hook type shelves with multiple racks in the back allowing for more flexibility.

There is a substantial gap between the gasket and the refrigerator that runs along the whole vertical side of the refrigerator door. I can feel the cool air escaping through the gap. I also don't feel that feeling of slight vacuum seal when opening the door because the door doesn't fully close. The freezer side works great with tight seal and that feeling of suction is fully present. I'm keeping the gap closed with masking tape in hopes that the door will "settle in" but I am not feeling good at the moment. Is it normal for brand new refrigerator to have gap between the gasket and the main body? This can't be normal right? Is there anything that can be done. Send help!

Owned 1 month so far. Nice cold fridge. Keeps food fresh longer than my old fridge, but it's missing some key features. Namely: * The glass shelves don't go all the way to the back, so things fall down the back occasionally. * It's on rollers and not feet/legs, so it rolls out whenever I open the door. We have an unsightly doorstop holding it in place. * Doesn't come with a door alarm! Seriously? I had to order after-market door alarms that are a nuisance, and don't tell you when the door is open; they tell you when the temperature rises outside a set range. So the fridge may be open for a good 20 minutes before the alarm is triggered. (Unless I set a tighter range--but then I was getting a lot of false positives). I thought I was buying a higher-end fridge at this price point, but apparently not. I'm disappointed in this purchase.

[This review was collected as part of a promotion.] Just bought this to replace our 25+ yo “backup” refrigerator in the garage so anything would be an improvement but this is really turning out to be much more than we thought we needed. And for the price we paid it’s such a great value! There’s much more space than our old one even though the make and design are very similar. The look is also very sleek and stylish; I almost feel guilty “parking” it in the garage! My only “complaint” is that I wish there was better lighting; or rather, placement of lighting in the freezer. It turns out that because of the extra room, we decided to fill it up and items block most of the light that’s there. All-in-all our family of 5 is very happy!

[This review was collected as part of a promotion.] I bought this refrigerator back in Aprip 2024. The rubber around the freezer door didn't seal properly, the inside of the refrigerator was very dirty when it arrived. I bought stainless steel and the French doors are scratched up upon arrival. I live by myself and didn't realize how scratched up they were until I cleaned them with stainless cleaner.

[This review was collected as part of a promotion.] Ought this fridge and it works well. Poor design in that there are no leveling pads which will prevent the fridge from moving forward when opening the door. I leveled it with the leveling screw which raises the wheels/caster, but again, no lock on the casters and no leveling pads to keep it in place. I have to use rubber door stoppers. Ground and fridge are both level. Had an authorized Whirlpool mechanic look at it and he agreed on it being a pot design.

[This review was collected as part of a promotion.] I bought this fridge a couple of months ago and I’m happy I did. I went with the model that didn’t have an ice maker so that we would have more freezer space. The freezer door has lots of spaces which I love because I can organize bags of veggies and there are several shelves. It would be nice if the shelves were adjustable but they seem wide enough it hasn’t been an issue. The fridge side is good sized. It has two large drawers. The shelf that’s over the top drawer seems unsure of itself, like it might come out if you pull too hard on the drawer. The fridge door also had plenty of storage.

I’ve had this product https://www.whirlpool.com/kitchen/refrigeration/refrigerators/side-by-side/p.36-inch-wide-side-by-side-refrigerator-25-cu.-ft.wrs315snhm.html for one week and regret that I did cheap materials, faulty door seals (have another service appointment scheduled) and the absolute worst lighting in the refrigeration side.

[This review was collected as part of a promotion.] I have only owned this two weeks and I hope it is as good as the Whirlpool side by side that I had to replace because it got hit by lighting. It does not have ice & water in the door and that's what I wanted, they are hard to find with no ice & water in the door. My old one did not have ice & water either.