Customer Reviews

[This review was collected as part of a promotion.] Works great! Super quiet and easy to override Load and go to use other detergents. Clothes are clean dry quickly. I was looking to purchase an Electrolux originally. Glad the sales person had none in stock! Looking forward to purchasing a matching dryer!

[This review was collected as part of a promotion.] I thought I did a good job on investigating which new washer to buy when my old Duet clonked out. It turns out I did not. Everyone that said the new Duets are not like the old ones and it is a real bummer! I had such high hopes that I would have this one for 15 yrs like the last one.

[This review was collected as part of a promotion.] I would like to know who decided to make washers 2 inches higher? We had to reconstruct our spot for the washer because of the height. I am sure I am not the only one.

Having used this washer for three months now, I am certain of my opinion. The washer is extremely quiet and cleans clothes very well. The capacity is sufficient to clean extremely large loads. However, the control panel is beyond frustrating. The unit defaults to the "Load and Go" setting and then refuses to run because the machine thinks there is no detergent. Many times I have walked away from a load believing a cycle has started only to return to still dirty clothes. It regularly takes me 5-8 minutes of pushing buttons just to get the machine to run a cycle. I'm a computer programmer, turning on a washer shouldn't be this annoying!

[This review was collected as part of a promotion.] Love my Whirlpool appliances! I always purchase this brand!

After delivery issues with retailer, they allowed me to upgrade washer at their cost to match the model feature of dryer. I was amazed to learn that the washer has a built in auto light into machine AS DOES the dryer. Who can appreciate lights in our machines? ME!!! The one area I'm not sold on is the cycle memory where you have to manually change cycle or you are struggling to get the quickest cold cycle for darks and it doesn't seem to easy to get too. . I like being able to bend into machines and it is nicely lit. The light in the washer will turn off after a short period of time when you air it out to dry when cycle is complete.

Things I hate about this washer, the what to do and how to button features. I hate that I have to hold the start button down for eight to do a countdown to 3 to 1. Then stare at my washer for two full minutes to be sure it actually started. I hate that the cleaner filter hose is extremely short and hard to pre-drain to finish cleaning the gunk catcher basket! I love that it holds 42 loads of laundry detergent in the loading go detergent drawer. I originally bought this washer model to apparently laugh at myself! The load and go feature I desired for the purpose of my husband washing his work clothes, because he tend to put the detergent in the wrong location 85% of the time. So nothing seemed clean to me. He’s probably use this new washer twice in eight months. My husband tends to leave cash in his pockets so I basically get a treat when I wash his clothes LOL! My current problem with this washer is that my load and go container is sitting in puddle of old stale water for some unknown reason. I’m currently struggling at removing the bottom Drawer completely out so I can bleach clean it thoroughly, and make life cleaning though filter trap a little easier since it’s located behind the pull out load and go drawer. Now I do this monthly and I still have yet to figure out how to remove the drawer completely. So it’s a consistent reach behind the drawer in a tight area drain the little black hose on a towel and pray it doesn’t go too far under the washer. I mean seriously who designed you cleaner hose and trap behind a drawer that you can’t remove so you’re forced to drain the trap on a towel and risk ruining the floors in your house?

[This review was collected as part of a promotion.] We bought this washer to replace a Whirlpool washer that was having problems with its spin cycle. It has many of the features of the prior washer that we like. There is one big improvement. The prior version had controls that could be easily activated by leaning against the washer. Every time one attempted to reach something in the cabinets above the washer controls would be activated. That problem has been solved with this new model. However, the Load and Go feature on the new model has taken a giant step backward. The prior model used just the right amount of detergent - not too much and not too little. The new model uses excessive amounts of detergent.

[This review was collected as part of a promotion.] The overall design is not much different from the same brand I bought 10 years ago. It seems to me this new washer I just bought uses much more plastic instead of steel which makes the machine very light and unsteady, especially the door making me wonder if it would be broken anytime. The detergent dispenser is very hard to open and shaky with an open hole on the top which is a very strange design. The good feature is the light side of the washer which is helpful.

(This review was collected as part of a promotion.) The load and go Isa no brainer and is very easy to use, these days I add borax to dirty loads and hold the load n go button down for 3 secs and do a quick prewash before the regular cycle. For the first time I used the washndry cycle and found it ran on and on and I still had to toss the clothes into the dryer. I will learn...to be flexible enough to do manual and auto soap loading is really awesome! The only negative issue I have is when I clean the washer it leaks and floods my laundry floor. If there's a quick fix I'd like to know it because the clean out shoot is going to do the same thing. Should have a tube to drain into a pail perhaps long enough to not make a big mess