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Average rating based on 172 reviews

AVGearShop focuses heavily on HiFi audio, audiophile headphones, home audio/video solutions, ergonomic desk riser (sit-to-stand desk solutions) products, and musical instruments (including digital pianos and piano benches).
**Please note that due to COVID-19 the delivery times will take longer than usual.

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Other important information

Remote regions of Canada, additional shipping fee may apply

Returns can be made within 30 days of receiving your order.

AVGearShop Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Headphones 30 Days 0% Not Returnable Not Returnable
All other products 30 Days 0% 0% 10%
All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • Overall a good experience purchasing from this company. Delivery was quick and everything arrived safe and carefully packaged. I am giving four stars and not five only because I can feel the buttons if I sit on them and they are uncomfortable. It bothers me enough that I will be replacing it with a smooth top bench.


    from Riverview, NB on 1 mai 2020

  • The first time I thought that I ordered this item the order and payment did not appear to have happened. The second time I ordered there was a very limited response for some time but then the aerial showed up in the mail after a few weeks.


    from Regina, SK on 4 mars 2020

  • Simple and quick transaction for a pair of new/repackaged speakers. Product information/details was very good and much more complete than some of the other 3rd party sellers that sell via the Best Buy site. Speakers were in excellent condition and well packed. Shipping much faster than expected.


    from Ottawa, ON on 18 février 2020