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Overview

Home theatre systems can pick the worst times to give you trouble, and sometimes troubleshooting the issue gets you nowhere, fast. With Ask An Agent support you can let a Geek Squad Agent jump in and rescue movie night. Friendly, informative support is available 24 hours a day, 7 days a week, online and over the phone.

Geek Squad Ask An Agent 1 Year Support

Web Code: 10391574
Sold and shipped by Best Buy

Not available for deliveryNot sold online

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Return Policy

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Low Price Guarantee

Find a lower price anywhere else, we'll gladly match it. Exclusions apply.

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Manufacturer's Warranty

Check with the manufacturer for details or add Best Buy Protection for extra coverage.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

Remain calm. We're here to help with:

  • Those sudden, mystifying, and oftentimes frustrating home theatre hiccups
  • The surprisingly complicated setup process of adding new home theatre devices to your network
  • Questions about how to use certain features or settings on your home theatre system

Service Features:

  • 24/7 support available online and over the phone with an informative Geek Squad Agent
  • Optimized chat for mobile devices, making it easier to get answers faster
  • Unlimited Geek Squad Agent Q&A about a wide variety home theatre issues
  • Networking support, including questions about setup and general troubleshooting
  • Smart TV support, including questions about setup and getting the most out of your features

Why Choose Geek Squad?

The Geek Squad 5-point Pledge:

  • Perform the work to your satisfaction
  • Work with your schedule
  • Teach you to use your system
  • Respect your home as if it were our own
  • Remedy any defect in workmanship for up to 90 days

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.