Customer Reviews
Amazon Echo (4th Gen) Smart Home Hub with Alexa - Charcoal
Ratings
4.8
Average rating based on 1638 reviews
Rating Breakdown
1370 reviewers rated this product 5 stars.
196 reviewers rated this product 4 stars.
44 reviewers rated this product 3 stars.
12 reviewers rated this product 2 stars.
16 reviewers rated this product 1 stars.
Reviewer Recommendation
97%
Of the 1638 reviewers who responded, 1581 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary was generated by AI based on customer reviews.
Customer rating: 5 out of 5 stars
Loving Alexa!
- November 23, 2022[This review was collected as part of a promotion.] This is my first Alexa experience and O absolutely love it! She is super helpful with so many things!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Amazon Echo 4th gen
- March 29, 2023[This review was collected as part of a promotion.] Nice speaker, sound quality is surprising good. Easy to use Alexa as well. Got it on sale at a great price at Best Buy. First time trying an echo, would purchase product again
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Must have!! Absolutely love it!!
- January 2, 2021[This review was collected as part of a promotion.] You must download the Alexa app, must have an existing account or make a new one. Then set it up and use WiFi. After the setup, you can play music. You can have your own grocery list, playlist and much more for lists. You can have Shopify, pandora and many more for listening to music but you have to connect to your account. It’s a very advance piece of technology. I love using it for music, and my lists that I have. Very easy to use, all you have to say is “Alexa” then whatever you want to do. Alexa is my favorite of all, I definitely need one in my bathrooms and kitchen. The do come in handy. I definitely recommend this to anyone looking for one!!!
Review originally posted on Amazon Devices
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Good quality sound, irresistible at $60
- September 13, 2022[This review was collected as part of a promotion.] Great sound quality. I have a pair of these which I set up to perfor Great sound quality. I have a pair of these I set up to to perform as left and right stereo speakers joined with an Amazon subwoofer. I have a third at my bedside, which also sounds great solo. I bought this third one on sale for $60 and placed at my bedside which also sounds great solo, and better set up as a group with my Show 8. The non OEM wall mounts were sold separately, just fyi. The cons are the typical Amazon issues of Alexa not understanding your voice or not executing the command.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Outstanding Device
- March 20, 2021[This review was collected as part of a promotion.] An outstanding speaker/smart hub device, it's easily likable through the Alexa app. The sound quality is outstanding and blows any other speaker of similar size out of the water, the only downside is that the audio is significantly lower in quality if it is only linked via Bluetooth but it's still good quality just better if it's linked to a wifi network. The equalizer is easy to use and provides ample sound experience and immersion suitable for any scenario.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Yup, it does exactly what its supposed to do!
- January 19, 2022[This review was collected as part of a promotion.] The Echo 4th Gen is pretty much exactly what it is advertised to be. There's definently an improvement in sound quality over the previous generations of the device, but my issue never really had anything to do with the sound quality of the Echo as a whole but more the incompatibility of the Alexa platform to talk nicely to non- Amazon speakers. Good quality for the price.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 2 out of 5 stars
Mismatched color and power cord.
- November 21, 2021[This review was collected as part of a promotion.] I picked up the 4th Gen Echo because our 1st Gen Echo no longer seemed to work with the Plex Skill. With the 4th Gen Echo we can once again use the Plex Skill to play music from our Plex library. That is the extend of the good of the 4th Gen over the 1st Gen Echo in my view. I preferred cylindrical shape, with twist volume control on the top and with speakers pointed in all directions instead of just one direction. As an example of paying attention to details, the dark 1st Gen Echo came with a dark power cord. It appears that all colors of the 4th Gen Echo come with a white power cord. Amazon is scrimping to save a few pennies. The charcoal Echo should have a charcoal colored power cord in my view.
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
Perfect Sound, perfect size
- November 20, 2022[This review was collected as part of a promotion.] This echo 4 hace great things, the hub zigbee is great for don't use wifi with Smart devices. Control your Home and call to other echo's is Amazing and Easy.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Good sound
- December 26, 2022[This review was collected as part of a promotion.] Love it. Speaker quality is good, way better than sound quality than the regular echo. Bass is not super deep just modest.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Sleek, modern design, great sound!
- January 4, 2021[This review was collected as part of a promotion.] The 4th Generation Amazon Echo is a great addition to any room! I love the modern design, it can fit on any table, counter or shelf. The cord is pretty long which is a nice bonus if your outlet isn't right by the device. The sounds is top notch! You definitely get a nice balanced mix of sound all over the room the device is in. There are so many things that Alexa can do now, including pairing your smart devices with Alexa. This past Christmas, we really enjoyed having our Christmas tree plugged into the smart plug so we just asked our Amazon Echo to turn our tree on for us. My kids really enjoy asking Alexa to tell them a joke or to play a silly song. You can even add a kids feature to your Amazon Echo to make it kid friendly which is definitely a bonus feature if you have children. You can make calls from your Echo or ask Alexa to order you things from Amazon. I love getting notifications from Alexa that I might be running low on something that I order regularly and she will ask me if I want her to order that item for me. Treat your self this new year to the 4th generation Amazon Echo or give it to someone as a present, either way, it's a win/win for you and the receiver of the gift!
Review originally posted on Amazon Devices
Yes, I would recommend this to a friend.