Skip to main contentSkip to footer

Customer Reviews

Bosch 36" 21 Cu. Ft. Counter-Depth French Door Refrigerator (B36CL80ENS) - Stainless Steel

Ratings

4.7

Average rating based on 2885 reviews

Rating Breakdown

2292 reviewers rated this product 5 stars.

446 reviewers rated this product 4 stars.

81 reviewers rated this product 3 stars.

27 reviewers rated this product 2 stars.

39 reviewers rated this product 1 stars.

Write Your Review

Reviewer Recommendation

95%

Of the 2311 reviewers who responded, 2192 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The refrigerator offers a spacious layout with adjustable shelves and drawers for flexible organization. Customers praise its quiet operation, efficient cooling, and ability to keep produce fresh for longer. The internal water dispenser, ice maker, and separate temperature-controlled drawer for fruits and vegetables are also well-received features. While a few minor issues are noted, the overall sentiment is that this is a high-quality, well-designed appliance with excellent performance and value.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

Sort

  • Customer rating: 5 out of 5 stars

    Could not be happier with this refrigerator!

    Verified BuyerReviewed by - April 10, 2021

    [This review was collected as part of a promotion.] Best refrigerator ever! My previous one was the same size, but this Bosch is designed to be efficient and holds a lot! The ice maker is a dream—solid ice (even grandma noticed), easy access, and high output. Water dispenser inside takes up no space, has worked perfectly with no dripping, and allows for a smooth, easy-to-keep-clean exterior. The refrigerator is very quiet and using the adjustable-temperature middle drawer is keeping my produce fresh at least twice as long as the Samsung we had (which was junk from the beginning). I wasn’t sure I’d like the type of handles it has, but they are easy and sleek.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    The best refrigerator

    Reviewed by - September 5, 2024

    [This review was collected as part of a promotion.] We did extensive research before purchasing this and so happy we bought it! It has 2 separate compressors in stainless steel which I love. The ice maker is amazing! I love the middle drawer that you can use for fruit, veggies or wine and control the correct temp. The water dispenser is the best too! It's in the inside which I love

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I love this refrigerator!

    Verified BuyerReviewed by - December 6, 2021

    [This review was collected as part of a promotion.] This is NOT a paid review!!! I did a lot of research over the course of a year before buying this refrigerator. I have had it for 2 months now. I want to start by saying- I love, love, love, my new Bosch refrigerator! I was worried because my last refrigerator was 27 cu ft. This one is only 21. WIth that said, everything plus more fits in it. It feels larger. It fits in my kitchen space perfectly. The shelves and doors are spacious. The middle drawer gives super-easy access to our lunch meats/fruit/veggies. Also, fruits and veggies last so much longer, I am now saving money on food. The only problem I have had is the internal water dispenser has been dripping. Bosch connected me with service and hopefully, that will be taken care of soon. I do prefer the sleek clean look with no ice/water in the door. The icemaker felt slow at first, but once the drawer bucket is filled it stays full. In fact, we have to use the app (which is handy) to turn it off once in a while because it can get too full. When super full, some cubes fall through the back when you pull out the drawer. They are easy to get but it is a pain to get under the drawer. The last thing I didn't realize until the refrigerator was in my kitchen is the side of the refrigerator. I was pleasantly surprised. The texture is smooth and not rough and bumpy like most other fridges. It is a gray/silver sleek-looking color and blends in well. Great quality, the extra $$$$ spent for this brand was well worth it.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    AMAZING

    Reviewed by - November 15, 2023

    [This review was collected as part of a promotion.] This refridgerator is a game changer. I cannot believe how well it performs. The vegetable drawer really keeps your vegetables fresher long. I thought it was just a marketing ploy but it's the truth. The shelves are great to maneuver. The lighting is incredible, makes you want to cook with fresh food more often. The ice machine is wonderful and love the water dispenser inside. And to top it off, the refridgerator looks great in my kitchen. So pleased, so excited, thanks BOSCH!

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Beauty and Functionality

    Reviewed by - March 4, 2020

    [This review was collected as part of a promotion.] I waited more than a month for this back ordered fridge, and it was absolutely worth it!! It's not only beautiful inside and out, but it also delivers in functionality. Although its cubic feet is smaller than some, the way the space is organized allows you to make use of every inch. I especially love the versatile middle drawer. My veggies have never stayed so fresh for such a long time before! And the organization of the freezer drawer is the best I've seen. I can fit all my boxes and bags of frozen goods, and still have space to put a large tray of homemade gyoza in to freeze before bagging.

    Review originally posted on bosch-home.com


  • Customer rating: 4 out of 5 stars

    Great refrigerator, but bound to fingerprints

    Reviewed by - October 3, 2025

    [This review was collected as part of a promotion.] This is a very spacious and thought out refrigerator. The components are good quality, the lightning is bright and can be tuned. The middle drawer is spacious and can hold very many fruits and veggies, and keep them fresh. The freezer is sized great and water filter has been functioning correctly without issues. Not too noisy and keeps food cold. My only recommendation for people buying the 800 series is to go with the models with handle. This one gets lots of fingerprints as shown in the picture. As far as issues are concerned, not any so far. Fingers crossed.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Ultra High Quality Refrigerator

    Verified BuyerReviewed by - December 6, 2021

    [This review was collected as part of a promotion.] Only had the refrigerator 2 days and I am Absolutely 100% satisfied. The layout in the box is perfect due to the adjustable shelves. For a counter-depth box it has lots of room. The freezer drawers keeps things nicely organized. Great not having the water/ice on the door gives it a sleek look as well as the recessed handles. BestBuy team is coming today to install the water line. Purchased this product sight unseen and very thankful & pleased to say the least. Delivery was PERFECT!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 4 out of 5 stars

    Great refrigerator with a few flaws

    Verified BuyerReviewed by - April 25, 2023

    [This review was collected as part of a promotion.] I just have had this about a week. The pros: It is a very roomy refrigerator with a lot of space in the doors. Compared to other models it has a lot of different ways to program it. I like the flexibility of the middle drawer. I prefer the sleek look as opposed to water and ice in the door. I like the fact that the inside seems very cleanable and you have many ways to fit the shelves. So far so good. The cons of this refrigerator: The deli drawer sticks and is hard to open and close. As well for an expensive refrigerator that drawer is flimsy. The outer steel is fragile and can be dented so be careful. Again, a strange overlook for a well built and conceived refrigerator. Lastly you need to be careful to close the doors. It's very easy to leave these open. They do not have as much suction, again an odd design flaw for an expensive refrigerator.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:

  • Customer rating: 5 out of 5 stars

    Nice fridge

    Verified BuyerReviewed by - March 5, 2024

    [This review was collected as part of a promotion.] Nice sleek fridge. It’s quiet. It’s more for couples or small family since spce is limited compared to other fridges anyhow this fridge perfectly fits our newly built home. No other fridge can fit the space since it’s small I dont like fridge which comes out from the wall doesn’t look good! When we received it it has some dents and scratches so best buy will fix it today and change the door panel.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:

  • Customer rating: 4 out of 5 stars

    The Best Fridge

    Reviewed by - June 7, 2021

    [This review was collected as part of a promotion.] I have had 6 different refrigerators over the years--this is the best I have had so far. Kenmore, Whirlpool, LG. Bosch is made in the USA, has bright well placed interior lighting, well made adjustable shelves and door trays, wonderful ice maker with scoop, ice is soft and is easy to chew on in your drink, nice sliding useful trays in freezer.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.