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Customer Reviews

BROTHER GENUINE DR420 MONO LASER DRUM UNIT 1 EACH MONOCHROME LASER BLACK

Ratings

4.3

Average rating based on 47 reviews

Rating Breakdown

32 reviewers rated this product 5 stars.

6 reviewers rated this product 4 stars.

5 reviewers rated this product 3 stars.

0 reviewers rated this product 2 stars.

4 reviewers rated this product 1 stars.

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Reviewer Recommendation

93%

Of the 40 reviewers who responded, 37 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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Value:
Ease of Use:

What customers are saying

The product is generally well-regarded for its long-lasting performance and reliable operation with compatible Brother printers. However, some users have experienced compatibility issues, and the relatively high cost has been a concern for a few customers. The overall quality and reliability of the genuine OEM product are praised, though it may not be suitable for all printer models.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 1 out of 5 stars

    Reviewed by - 20 août 2024

    I agree with BobJake, This products only lasts for a couple of weeks before I have to replace the drum. This product doesn't even deserve 1 star but I'm giving it 1 star because it did work initially with no issues. Being that this is a business and we need to print quite a large number of pages, it is imperative that we have a printer that can last for more than a couple of weeks before having any issues. We have purchased 3 Brother Printers within the last year and have been disapppointed each time. We now have decided to purchase another printer and I can assure you that it won't be a Brother printer.

    Review originally posted on brother-usa.com


  • Customer rating: 5 out of 5 stars

    Drum has been working nicely so far.

    Verified BuyerReviewed by - 20 décembre 2017

    [This review was collected as part of a promotion.] Putting this new drum in our Brother printer bought in the year 2012 is almost like having a new printer!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Disappointingly short-lived drums & cartridges

    Reviewed by - 18 juin 2022

    I've been a Brother customer for a couple decades, but no longer. The drum unit (which is nothing more than a container for a cartridge, no printer science required) costs three figures and even with a larger cartridge produces disappointingly few copies, each going out of service in a couple weeks.

    Review originally posted on brother-usa.com


  • Customer rating: 4 out of 5 stars

    Great Toner cartridge

    Reviewed by - 28 mai 2016

    [This review was collected as part of a promotion.] This works great in my Brother printer. I print a combination of print and graphics, so I only get about 1500 pages from one cartridge, not the 2100 they indicate in their review. I've had no problems with them.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    FAX MACHINES NEED TO BE OBSOLETE.

    Verified BuyerReviewed by - 30 octobre 2020

    [This review was collected as part of a promotion.] I hate that a fax machine needs a drum in order to add a new ink cartridge. This Brothers co. Just wants my money. On a positive note it works for a long time. But this is expensive

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
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  • Customer rating: 5 out of 5 stars

    Printer Drum

    Verified BuyerReviewed by - 10 septembre 2021

    [This review was collected as part of a promotion.] I love my printer and the DR420 is the imaging drum for my printer I have had it for a few years already and still working great. I Highly recommend this product. Thank you

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
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  • Customer rating: 5 out of 5 stars

    Keeps on going, and going

    Reviewed by - 23 novembre 2024

    Have had our HL-2270DW for almost 20 years. It just keeps going and going! After changing out the drum unit, it's ready for many years more! Just what I needed.

    Review originally posted on brother-usa.com


  • Customer rating: 5 out of 5 stars

    Brother - DR420 Imaging Drum Unit

    Verified BuyerReviewed by - 5 juillet 2020

    [This review was collected as part of a promotion.] Bought a replacement genuine Brother DR420 drum for my printer. The drum was cheap but best of all the quality of the print and ink is excellent and all worth it.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 4 out of 5 stars

    OEM Inexpensive

    Verified BuyerReviewed by - 21 février 2015

    [This review was collected as part of a promotion.] This printers cost per page is so low that OEM replacement toner is not a factor when looking for replacements. Pages print perfectly. install is a breeze.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Original drum is the best

    Verified BuyerReviewed by - 19 octobre 2018

    [This review was collected as part of a promotion.] Tried non original products, bad concept including the quality of the outcome. I regretted a lot and will never use use if not original.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.