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Overview

EMO is an AI-powered desktop companion robot that listens, moves, and interacts with users through expressive animations, voice responses, and playful behaviors. With voice commands, facial recognition, games, and real-time reactions, EMO brings personality and smart interaction to any desk or tabletop space.

EMO AI Desktop Pet Smart Companion

Model: LA20401011
Web Code: 19718486
Sold and shipped by | 4.8 seller rating (5 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • EMO Robot
  • Charging Dock
  • Power Adapter
  • USB Cable
  • User Manual

The EMO AI Desktop Pet is an intelligent interactive robot that brings personality, responsiveness, and entertainment to your home or office. Designed to respond to voice, touch, and surroundings, EMO plays games, provides information, and reacts with expressive motion and animations. With its friendly and engaging presence, EMO makes everyday interaction smarter and more enjoyable.

Key Benefits:

Responsive, voice-activated interaction

Lifelike expressions and motion

Fun games and engagement built in

Features:

• Voice Interaction:

Responds to “Hey EMO” and understands a variety of voice commands like telling the time, checking the weather, or playing music.

• Facial Recognition:

Identifies up to 10 faces and remembers familiar people with built-in AI and camera recognition.

• Movement & Exploration:

Moves and explores tabletops autonomously, using sensors to detect edges and avoid falls.

• Expressive Animations:

Displays over 1,000 face animations and emotions, responding to touch, movement, and sound.

• Interactive Entertainment:

Plays simple games, dances to music, and engages with users through fun programmed activities.

• Smart Responses:

Provides information such as time, date, weather, and answers to questions when prompted.

• Wireless Charging Base:

Includes a skateboard-shaped wireless charging base for easy power and display.

The EMO App:

• Connects the robot to your smartphone via Wi-Fi or Bluetooth

• Enables personalized settings like volume and name recognition

• Displays a live activity feed showing what EMO is doing in real time

• Provides access to firmware updates and new features

• Allows users to play games and monitor EMO’s behavior

Easy Setup:

Place EMO on the wireless charging base and plug in the USB-C cable.

Install the EMO app on your phone and enable Bluetooth.

Follow the on-screen setup to connect EMO to Wi-Fi and pair with the app.

Allow microphone and camera permissions for full functionality.

Say “Hey EMO” to begin interaction.

Ideal For:

Desk companions for work, study, or leisure

Smart home interaction and entertainment

Tech enthusiasts and families alike

EMO combines expressive animation, smart AI interaction, and engaging behaviors to bring personality and functionality to any space.

Product Condition
Brand New
Collection/Series
EMO Smart Robot Series
Colour
White
STREAM - Science
Yes
STREAM - Technology
Yes
STREAM - Robotics
Yes
STREAM - Arts
No
STREAM - Engineering
Yes
STREAM - Math
No
Battery Type
Rechargeable Lithium-Ion
Works with Amazon Alexa
No
Works with Google Assistant
No
App Compatibility
Yes
Phone/Tablet Compatibility
iOS and Android Smartphones
Connectivity
Wi-Fi, Bluetooth
Mobility
Yes
Learning Capability
Yes
Assembly Required
No
Number of Pieces
1
Material
ABS Plastic, Electronic Components

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.