Skip to main contentSkip to footer

Customer Reviews

Epson WorkForce Pro WF-3820 Wireless All-In-One Inkjet Printer

Ratings

4.2

Average rating based on 2629 reviews

Rating Breakdown

1717 reviewers rated this product 5 stars.

437 reviewers rated this product 4 stars.

104 reviewers rated this product 3 stars.

78 reviewers rated this product 2 stars.

293 reviewers rated this product 1 stars.

Write Your Review

Reviewer Recommendation

83%

Of the 2580 reviewers who responded, 2142 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The product has mixed reviews. Some users found it to be a capable all-in-one printer with good print quality and fast speeds, while others reported frequent paper jams, unreliable wireless connectivity, high ink consumption, and issues with firmware updates. The printer's compact design and wireless capabilities were appreciated, but the overall consensus is that it may not be reliable or cost-effective enough, especially for high-volume or wireless-dependent users.

This summary was generated by AI based on customer reviews.

Sort

  • Customer rating: 5 out of 5 stars

    Amazing quick set up

    Reviewed by - September 28, 2020

    I have to say I was pleasantly surprised at how amazingly fast and quick it was to set up this all-in-one printer. It was also easy to use the CD with my lap top and also extremely easy to use with my cell phone. This printer has quick printing. The quality of the printer is fantastic it's crisp and clean. The color is vivid and realistic it is print-shop quality. It has auto 2 side printing plus 35 page, 1 sided ADF. I'm in love with the large 2.7 color touch screen. The navigation is quick and has excellent control. It also has a large 250 sheet paper capacity which is extremely convenient for those bigger jobs. Overall I definitely am amazingly impressed with all your small business needs at the touch of your finger in this fantastic all-in-one printer. This is a review for the Epson WorkForce Pro WF-3820 Wireless All-in-one Printer that I received free of charge to do a beta test and review.

    Review originally posted on epson.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Scan and printer, all in one great machine.

    Reviewed by - November 3, 2020

    [This review was collected as part of a promotion.] Printing with four (4) individual color cartridges (one is black) gives me good control regarding supply costs. I always like to have a fresh supply, especially when the printer is new. I print a lot of proof drawings and other work documents a home. Having the wireless option means anyone on my network can print to the Epson WF-3820. Sure it can still use a network cable or the USB port, but for printing today, wireless is the way to go. I've had great luck with Epson remote printing. This way I can print while away from home and my printouts are waiting for me when I get home. Scanning with the 35-page document feeder is a must for me. With my OCR and file apps, I scan and file invoices, receipts and documents for later retrieval and long term storage. Features I like: * The ink cartridges are easy to install and monitored by software. * easy to clear jams with rear removable paper path. * Paper tray hold up to 14" x 8-1/2" sheets. * Ink prices comparable to other office printers. * two (2) sided printing from the print page screen * fairly quiet printing * prints right from my cellphone

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Small Printer with a Mighty Punch!

    Reviewed by - September 27, 2020

    I was so duper excited to try this printer. Once I got it I opened it up and started setting it up. I ran into a snag when I was trying to connect it to my apartment complex's Wi-Fi that they provide to their residents. Which you have to have a Mac address to connect it to the Wi-Fi. I could not find the MAC addresses and overlooked it may times but the MAC address is on the box on a really small sticker and if you do not look carefully you will overlook it like I did many times. If this printer gets a paper jam you can go to the back and open it up and pull the paper out. It also has a USB Slot to connect a USB drive if you need to. I printed some paper work and it was pretty fast at printing them. It only took a few seconds to print the paper work that I had to print. After that I printed a bunch of Photos, so I could keep cherish memories and put them in a photo frame. The photos printed so vivid and crystal clear. Honestly the quality of the photos are better than the other printer I have. I for sure will be using this printer from now one for all my printing needs as well as photos printing needs. This is a review for the Epson WorkForce Pro WF-3820 Wireless All-in-one Printer that I received free of charge to do a beta test and review.

    Review originally posted on epson.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Very great quality printing

    Reviewed by - November 3, 2020

    [This review was collected as part of a promotion.] I’m always in need of printers in my household. Having both kids at home doing online learning, many of their text books or readings are not available in hard copy. So I need to print them out. And it’s not just them, but for my own home office needs, I need a reliable and fast printing printer that allows all of us to print within the safety of our own home. Thank goodness for this WorkForce Pro that meets all of our daily needs. My computer crashed a week ago and we ended up moving to strictly mobile devices (iPads and Android Tablets), and we needed a printer that was easy to setup for these devices. After a couple of weeks I am very well pleased with this Epson WorkForce Pro WF-3820. Pros: -Setup. All too easy. Simply plug it in and power it up. You are met with the Home Screen and can add your printer onto your home WiFi network. It quickly identified my wifi, and I was up within minutes. My Tab S7 is my primary device and it was a dream to set up and start printing. My kids’ devices (non-Android) was equally easy to set up, they didn’t even need me to help them. Once it was up and running on the home wi-fi, all of our devices quickly began utilizing this printer. -Printing quality: it is amazingly clear and crisp quality. You don’t get the cheap ink feeling/look after it prints, you know? Where it looks like it bleeds through. This doesn’t, an almost laser-like quality. That speaks volume for this ink printer. I printed up my 15 page report double sided at 3:33 seconds. It would’ve been faster but the first page took almost a minute. But after that it fed and printer both sides rather quickly. -Scanning: same as the printing quality, you feed your documents letters up in the top feeder. It again met my needs and quickly printed up in mixed color and b&w documents with almost same original quality. Before, I thought the heavier weight of paper the better quality. That is still a good principle, but I was using standard 20 lb white paper and the copy quality was amazing! I can’t wait to use 24 lb paper next. -Touchscreen: this is by far the best feature on this printer. There is no lag or freezes on this interface. It’s as if you are using a tablet screen (a good tablet). Simply sliding your fingers left or right will ring the next touch icon. Very responsive, unlike other printers out there. Cons: -ate my page. Unfortunately when copying through the top feeder, it did jam and ate one of my original documents at the top of the page. Simply removing the left door hatch above the feeder to remove the jammed paper, slide it in and copied it without anymore issues. -Size: the WF-3820 is a big machine. It easily takes up a lot of space on the desktop. Overall, very pleased with this printer. Makes all of our office needs simple and painless. For better quality prints, I do recommend using 24 lb paper, but the standard 20 lb you buy at the stores will pass.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Great WFH printer.

    Reviewed by - October 21, 2020

    [This review was collected as part of a promotion.] This WFH Covid-19 has really pushed for the use of technology. This item really helps families like mine stay on track. Setup was a snap. Network connection was easy and straightforward. I did it via wireless. I followed the step by step guide and used the Android app as well. Registered on line and was done. Setup for cloud based scanning was easy as well. Printing speed and quality is great. Scanning was easy to use usb, cloud, email, network. Touch screen is nice was sensitive enough and easy to use. So going back to my family/kids. Having to get them to hold up their work to take photos with their chromebook is near impossible to get a clear image which resulted in frustrated kids, parents, and teachers. This resulted in kid melt downs due to stress. You get the point. Anyway this scan feature resolved that and the ADF for scanning and copying is great. Only con is that twice it disconnected from my wireless network which required me to unplug and plug back in. Only concern I have is the ink cartridges. They do not seem to be high capacity and may run out if you do high volume. Other than that I would recommend this product especially with the WFH Covid-19.. Thanks Epson.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great Buy!

    Verified BuyerReviewed by - April 27, 2022

    [This review was collected as part of a promotion.] Easy Setup, amazing response, the last one is 12 years old so this was a major upgrade, all devices (iphones, ipad, pc, macbook) connect with ease, easy touch menu, fast printing, so many options on paper, easy install of ink, amazing software, amazing copier/scanner, I would recommend for most small businesses working out of home or small office, I don't have a landline so I was unable to test fax, though I have no use for a fax....

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Prints so nice

    Reviewed by - September 27, 2020

    I am so happy with this Epson printer. First off the setting up was so fast and so easy. The instructions were so easy to follow. I had the printer set up and hooked up to my wifi in under 15 minutes, probably less than 15. I liked that the ink was included and that was also easy to install. My daughters are doing half a week of cyber school so they have printed out assignments and instruction papers from their teachers. I have printed out emails from the school, from Cheerleading and paperwork for work. So much has been printed in just one week. It prints so nice and it's pretty fast. Anything with color looks great. It's also great that any of us can printer from our laptop or right from our phones. Adding the app to our phones was also easy and in we were set up to print from our phones in minutes. This is a review for the Epson Workforce Pro WF-3820 Wireless All-in-one printer that I received free of charge to do a beta test and review.

    Review originally posted on epson.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Easy to use, all-in-one wireless printer

    Reviewed by - October 18, 2020

    [This review was collected as part of a promotion.] This All-in-one inkjet printer is a great home or small office printer that offers wireless printing, copy, scan and fax. What is in the box: WorkForce Pro WF-3820 printer; Power cord, 1 black, 1 Cyan, 1 Magenta, 1 Yellow Ink Cartridges, Setup manuals, CD Unbox & Setup: This printer is well packaged in the box and packaged in the plastic bag with handles for easy lifting from the box. Nice thoughtful packing. After unpacking from the bag, this printer is packed with enormous packing tape for transporting. Its little overkill of packing tape and took few additional minutes to remove the tape. Setup is very easy. Switch on and the easy to use 2.7 inch color touchscreen guides you to setup the printer. It does provide quick navigation and control and the touch screen is so intuitive and responsive. You can also connect by downloading the Epson smart panel app to your IOS or android device by downloading from the Appstore. Once downloaded, its very easy to setup wireless connectivity for the printer. If you are using the laptop, just go to Epson website and search for 3820 printer and support site for driver and quick connect software for easy setup. Once connected, just insert the ink cartridges and setup is done. It does print fast with its precision core heat free technology and handles good volume of printing. It has a capacity of 250 sheet paper capacity and does auto 2 sided printing which is a must for all printers. With working from home and kids still doing home schooling due pandemic it’s a must for 2 sided printing for paper efficiency and wastage. We do have 2 laser printers but was lacking the 2 sided auto printing and was wasting lot of papers. Printing is fast and quality is excellent. If also copies well and the scanning is so seamless. With Epson scansmart its very easy to scan and edit. Overall, it’s a great all in one smart printer that is very easy to setup, fast scanning, duplex, wireless and highly recommend for anyone who needs to print vibrant color copies and is good for basic printing. Only caveat is this printer is designed to use only Epson cartridges and not third party ink cartridges and that would set expensive ink replacements.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    great printer - but cannot use 3rd party ink

    Reviewed by - October 20, 2020

    [This review was collected as part of a promotion.] This is a great printer, perfect for those needing scanning, printing (included 2 sided paper printing), high quality scanning, 150dpi, or 300dpi, photo/document copying, and faxing as well. It has a great little screen for performing just about every function you can think of directly, including maintenance, faxing, copying, emailing .pdf scans, etc. Will also tell you ink capacity, and when there are firmware updates. Unboxing, and setup is probably at least a 30 minute task. This printer comes with tons of tape, all around different components, no doubt keeping things safe for shipping, but it will take you a while to locate all the blue tape they have in, and some of that blue tape is kind of hidden. While it does come with a very simple set of setup instructions, there were many pieces of tapes that needed to be removed that are hidden, and not mentioned in the very brief included printed setup guide. Setup onto my wi-fi network was very easy via the touchscreen. It just scans available wi-fi routers, choose yours, and use the touchpad to enter in your home network wi-fi password. There is also an ethernet port, if you prefer to connect locally to your ethernet home network, and also a USB port if you want to connect directly to a computer. You can also download and install the Epson iPrint app, if you want to print or scan from your Android or iOS device. Your mobile device needs to be on your home wi-fi network in order to see the printer, and from there you can go about printing documents on your device, or scanning. I have been using this app to scan multi-page documents, via the printer’s top feeding multi-page feeder, called the ADF, autodocument feeder, and it works great. No paper jams so far, and is far faster than using the “flatbed” on the printer if you have to scan loads of pages in. Quality at both 150dpi, and 300dpi is great. Nice color scans! Print quality seems to be great for my work from home use, as is the 2 sided printing, which is awesome, and the first “home” printer I have ever had that did this. If there is any one thing that I can say, and this is a big one, is that you cannot use third-pary ink on this printer. The Epson firmware, and the design of their actual ink-tanks, have a chip on it, preventing the use of any third-party ink. The epson ink is very expensive, and the only ink that will work, costs about a third of the actual printer price! If you are a heavy printer, this is something to keep in mind. I repeat, you cannot use third party ink. The firmware and chip on board the ink cartridges will prevent you from using nothing but their own ink.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great for Home Business Use!

    Reviewed by - October 1, 2020

    This is the first time I have ever used an Epson Printer. This is a WorkForce Pro WF-3820 Wireless All-in-one printer. This printer would be great for small business. This printer offers Wireless printing, Copy, scan, Fax and Ethernet. This printer has PRECISION CORE HEAT FREE TECHNOLOGY which means Lower energy consumption. I always look for technology that consumes less energy for my home business. Every little bit help financially when you’re running a small business. Also this Helps deliver high speed, high-volume printing. This printer was packaged very well. I really like the way it was bagged up in the box. It has 2 handles on the bag, so you can lift it out of the box with very little effort. So if you have health issues and not able to lift heavy things, to be able to set up something like this without any help from anyone. I really appreciate that. So it was no issue for me to set this up in my home office. Setting up was really easy. This came with detailed step by step instructions on how to set up software and ink cartridges. I installed the software on my laptop and the process took around 20 minutes, also connected right to my Wi-Fi without any issues. This also has built-in wireless, Wi-Fi Direct, and Ethernet networking. It’s nice to have many different options to connect to print. This is needed now days with all the different technology. This also has 250-sheet paper capacity so you’re not adding paper all the time. Just fill up and print. Easy to setup, easy to use for anyone needing a printer. Also this comes with auto 2-sided printing; just select the option before printing and you can print double sided flyers, my company will use. I also like the 2.7 “color touch screen. It is easy to navigate through the different screens and options. You can check ink levels in color which is really nice. Most other touchscreens for printers I have had are always black and white. Which make it difficult to check ink levels of the different colors. So this color screen is definitely plus. One feature that really impressed me was an automatic software scan that will constantly check for new software updates for the printer. So this will scan to make sure all is working properly. You also have the option for this to notify you when the software needs updating instead of automatically scanning, your choice. My business needs anything that can help make my job easier so I will definitely be using this printer a lot. I’m very happy with everything from packaging, hardware, software, and support. This is going to make my small business run more efficiently. This is a review for the Epson WorkForce Pro WF-3820 Wireless All-in-one Printer that I received free of charge to do a Beta test and review.

    Review originally posted on epson.com

    Yes, I would recommend this to a friend.