FixMeStick Virus Removal Device (PC) - 3 Devices - 1 Year

  • Model #: FMS-2013
  • Web Code: 10237925
Sold and shipped by: Best Buy
{{primarySeller.rating.rating.toFixed(1)}} seller rating, {{primarySeller.rating.count}} review(s)


Keeping your computer free from viruses, spyware, and malware has never been easier. The FixMeStick is a hardware tool that lets you clean your PC of any malicious software. The stick plugs into any USB port and runs without any software installation. It gets updates automatically to keep you protected from the latest threats.

More Information

  • This USB-powered flash drive runs before your Windows system boots and therefore, before viruses and malware can start working. This gives it the power to sweep your system clean and prevent the spread of infection.
  • No software installation, conflicts, passwords, or slow down to your computer.
  • Easy-to-use USB device works with Windows XP, Windows Vista, Windows 7, Windows 8/8.1, and Windows 10
  • Removes viruses, spyware, Trojans, and other types of malware
  • Works with your existing antivirus software
  • Can be uses on 3 devices for a period of 1 year
  • Updates automatically using your home network (internet connection required)

What's in the Box?

  • FixMeStick USB
  • Instructions

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Type
    Antivirus & Security
  • System Requirements
  • Memory (RAM)
    512 MB
  • Compatibility
  • Windows PC Compatibility
    Windows XP; Vista; 7; 8/8.1; 10
  • Languages
  • Instruction Manual Language
    English; French
  • Operating Language
    English; French
  • Physical Descriptions
  • Width
    13.35 cm
  • Height
    19.05 cm
  • Depth
    3.18 cm
  • Width (Inches)
    5.25 in
  • Height (Inches)
    7.5 in
  • Depth (Inches)
    1.20 in
  • Weight
    0.50 g
  • What's in the Box
  • Warranty Parts
    1 Year(s)



Customer Reviews

4.1 / 5
Based on 189 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 87%

165 Reviews

Critical 12%

24 Reviews

Rate & Review this product

Tell others about your experience with this product.

Write a review

  • from North Bay, ON

Awesome Product

Great customer service. Sent me info on how to fix problem I was having even though it wasn't a virus. Great service.

  • from Vancouver, BC


Unbelievable that a canadian company would gouge people this way. Give ur head a shake numnuts.

  • from Dartmouth, NS

Superior Support

Purchased a new FixMeStick to replace my old one rather than renew it. Had a setup issue and contacted support by email after waiting quite a long time by telephone. Support got back to me the next day with a few questions and after a couple of very quick back and forth emails my new FixMeStick was up and running with no more problems. Highly recommended.

  • from Montréal, QC

Amazing Customer Support

I use this product religiously every month. It cleans my computer completely to ensure it runs smoothly! When I ran into an issue (the software needed to be updated is all) their customer support walked me through everything. They're so kind and patient! Definitely recommends.

  • from Richmond Hill, ON


Bought it twice and tried it on multiple computers - did nothing.

  • from Sherwood Park, AB

FixMeStick needs fixing

After I purchased the product I found out that it does not support my WiFi. They have not been able to solve this problem, so to use the product I have to load all my updates thru internet cable. Not happy.

  • from Delta, BC

Fix Me Stick

Great product and very easy to use.....highly recommended .

  • from Calgary, AB

What a Great Product

I've been having major problems with popups and possible serious viruses on my computer. Heard about this product and thought would take a chance and ordered it on line from Best Buy received it yesterday. Plugged it into my computer and two hours later came up with a number of viruses, some very serious which it removed. Computer is like new. No popups no serious issues regarding viruses. I can't say enough about this product. Its great! I know I sound like a shill for it but believe me I'm just your ordinary computer user with not the greatest computer savy.

  • from Rimbey, AB

Fix me stick

This product was easy to use and works great.

  • from Scarborough, ON

fix me stick

I first heard of this product on Dragons Den. My desk top was slow and windows was not working properly in spite of running Nortons 360. Ilove the idea that it boots up from the stick so any malware is sleeping. It took 3 hours to check my system and only a few minutes to fix it.Now my computer runs like the first day I bought it. Great product, I highly recomend it.

  • from Toronto, ON


The true solution to my computer slowness problems and viruses that got through my regular scanners

  • from Ancaster, ON

Prolonged The Life of my Computer

My old computer was running very slowly, sometimes not all. This software cleaned it up very nicely and prolonged the life of the computer for a couple more years.

  • from Toronto, ON

5 out of 5!

Works great !!!

  • from Etobicoke, ON

FixMe Stick works!

I had a couple of things not quite right with my Desktop. I tried Norton 360 - didn't work so I tried a downloaded programs - actually 3 different ones - Didn't work. I then remembered an ad I head about the FixMe stick and I went online to order it. (not available in the physical stores though - pity) I had to wait 3 days before I got it but when I out it in, it initially would not work, I tried it 3 times and finally it decided it had to update the program and after a download, it ran well. It removed ALL the issues I had and now my Desktop is running smooth again without all the popups, browser hijacks and things. I recommend this to all who are tired of pulling your hair out. 5 out of 5

  • from Grimsby ON


It took several tries to get it to start, after scanning my system for several hours it neutralized a "Trojan" virus. It worked for me, my system now performs like new.

  • from Vancouver, BC

Fix me stick

Had an ongoing pop up which I was reluctant to act upon. Even though the pop up persisted after the fix me stick went through my files methodically for about an hour, I was able to resolve the issue because there were no viruses on my computer. Certainty is a better friend than doubt. Very pleased with the performance.

Show 6 More Reviews
US Customer Reviews

We've incorporated US Best Buy's customer reviews so you have access to as many reviews as possible to help with your purchasing decision.